GE GBVH6260 - Manual (Page 18)

Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
18
WATER Possible Causes What To Do
Water leaks Fill hoses or drain hose is • Make sure hose connections are tight at washer and
improperly connected faucets and make sure end of drain hose is correctly
inserted in and secured to drain facility.
Household drain may • Check household plumbing. You may need to call
be clogged a plumber.
Constant water pressure • Tighten hoses at the faucets and turn the water off
to the fill hoses at the after each use.
water source
• Check condition of the fill hoses; they should be
replaced every 5 years.
Oversudsing • Use less detergent or low sudsing detergent.
Too many suds Type of detergent • Switch to a High-efficiency (HE) detergent and follow
instructions on package.
Very soft water • Try less detergent.
Water won’t drain Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
• Top of drain outlet should be less than 8 ft. (2.5 m)
above floor.
Household drain may • Check household plumbing. You may need to call
be clogged a plumber.
Water temperature Water supply is improperly • Make sure hoses are connected to correct faucets.
is incorrect connected
House water heater is • Make sure house water heater is delivering water
not set properly at 120°–140°F (48°–60°C).
Water does not enter Water supply is turned off • Turn on both hot and cold faucets fully.
washer or enters slowly
Water valve screens are • Turn off the water source and remove the water connection
stopped up hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
Water valves turn on Normal operation • This washer has Smart Fill technology, which adapts
after fill the water level during the cycle to optimize water
performance.