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Troubleshooting tips, Before you call for service – GE DBB5000 User Manual

Page 11

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11

Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Troubleshooting Tips
Save time and money! Review the charts on the following pages, or
visit ge.com. You may not need to call for service.

Before you call for service…

ge.com

Problem

Possible Causes

What To Do

Dryer doesn’t start

Dryer is unplugged

• Make sure the dryer plug is pushed completely into

the outlet.

Fuse is blown/circuit breaker

• Check the house fuse/circuit breaker box and replace

is tripped

fuse or reset breaker. NOTE: Most electric dryers use
two fuses/breakers.

Dryer doesn’t heat

Fuse is blown/circuit breaker is

• Check the house fuse/circuit breaker box and replace

tripped, the dryer may tumble

both fuses or reset both breakers. Your dryer may tumble

but not heat

if only one fuse is blown or one breaker is tripped.

Gas service is off

• Make sure gas shutoff at dryer and main shutoff are

fully open.

Dryer shakes or

Some shaking/noise is normal.

• Move dryer to an even floor space, or adjust leveling legs

makes noise

Dryer may be sitting unevenly

as necessary until even.

Greasy spots on clothes

Improper use of fabric softener

• Follow directions on fabric softener package.

Drying dirty items

• Use your dryer to dry only clean items. Dirty items can

with clean ones

stain clean items and the dryer.

Clothes were not

• Sometimes stains which cannot be seen when the clothes

completely clean

are wet appear after drying. Use proper washing
procedures before drying.

Lint on clothes

Lint filter is full

• Clean lint screen before each load.

Improper sorting

• Sort lint producers (like chenille) from lint collectors

(like corduroy).

Static electricity can attract lint

• See suggestions in this section under STATIC.

Overloading

• Separate large loads into smaller ones.

Paper, tissue, etc., left in pockets

Empty all pockets before laundering clothes.

Static occurs

No fabric softener was used

• Try a fabric softener.

• Bounce® Fabric Conditioner Dryer Sheets have been

approved for use in all GE Dryers when used in

accordance with the manufacturer’s instructions.

Overdrying

• Try a fabric softener.

• Adjust setting to LESS DRY or DAMP DRY.

Synthetics, permanent press

• Try a fabric softener.

and blends can cause static

Inconsistent

Type of heat

• Automatic drying times will vary according to the type

drying times

of heat used (electric, natural or LP gas), size of load,
types of fabrics, wetness of clothes and condition of
exhaust ducts.