Before you call for service – GE Microwave Oven JE1140 User Manual
Page 20

Operating Instructions
Safety Instructions
Consumer Support
Troubleshooting T
ips
20
Troubleshooting Tips
Save time and money! Review the chart below and you
may not need to call for service.
Problem
Possible Causes
What To Do
Oven will not start
A fuse in your home may be
• Replace fuse or reset circuit breaker.
blown or the circuit breaker
tripped.
Power surge.
• Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall
• Make sure the 3-prong plug on the oven is fully inserted
outlet.
into wall outlet.
Door not securely closed.
• Open the door and close securely.
Control panel lighted,
Door not securely closed.
• Open the door and close securely.
yet oven will not start
START pad not pressed after
• Press START.
entering cooking selection.
Another selection entered
• Press PAUSE/CLEAR.
already in oven and PAUSE/CLEAR
pad not pressed to cancel it.
PAUSE/CLEAR was pressed
• Reset cooking program and press START.
accidentally.
Microwave oven controls
The control has been locked.
• Press and hold PAUSE/CLEAR for about three seconds
will not work
(When the control panel is
to unlock the control.
locked, the lock indicator will
be lit.)
Things That Are Normal With Your Microwave Oven
■ Steam or vapor escaping from around
the door.
■ Light reflection around door or
outer case.
■ Dimming oven light and change in
the blower sound at power levels other
than high.
■ Dull thumping sound while oven is
operating.
■ TV/radio interference might be noticed
while using the microwave. Similar to the
interference caused by other small
appliances, it does not indicate a problem
with the microwave. Plug the microwave
into a different electrical circuit, move the
radio or TV as far away from the microwave
as possible, or check the position and
signal of the TV/radio antenna.
Before you call for service…