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9 troubleshooting, Troubleshooting – Gefen USB 2.0 LR Extender EXT-USB2.0-LR User Manual

Page 13

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9

TROUBLESHOOTING

Using the LED Indicators to Troubleshoot Issues

Power LED

The power LED indicators should be active once the included 5V DC power supply

has been properly connected between the receiving unit and an open wall power

socket. A non-active LED can indicate a power problem. Please check that the power

cable is properly connected and locked to the receiver unit. If the power LED on the

sender unit is unstable or not active, the host computer may not be supplying the

required 5V for operation. In that case, a separate 5V DC power adapter must be

purchased and connected the sender unit.

Host LED

The host LED indicators should be active once a valid USB source/output device

has been properly connected to the sending/receiving unit. On the sender, the LED

indicator will only be active once the source device is on. A non-active LED may

indicate that the source device is not on or properly connected. On the receiver, the

LED indicator will only be active when a USB devices is properly connected and is

recognized by the source. A non-active LED may indicate that a USB device is not

properly connected or recognized by the source. Please check all USB cables and

install the proper drivers for the connected USB device. Devices requiring more

power such as hard drives and cameras may require a powered USB hub.

Link LED

The link LED indicators should be active once a valid connection has been made

between the sending and receiving units. A non-active LED may indicate a problem

with the CAT-5 cabling. Please check terminations, patch panels, and cables. Use

other CAT-5 cables and test the units without using any patch panels.