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Contacting gateway – Gateway 3-IN-1 Digital Music Player User Manual

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Gateway digital music player

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Gateway digital music player

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Contacting Gateway

You can access the following services through your telephone to get answers to your questions:

Resource

Service description

How to reach

Gateway
support Web
site

Get the latest FAQs, information, and
other help for your Gateway product.

www.support.gateway.com

Fax on
demand
support

Order a catalog of documents on
common problems, then order
documents by document numbers.
The documents will be faxed to you.

800-846-4526 (US)
877-709-2951 (Canada)

Gateway’s
fee-based
software
tutorial
service

Get tutorial assistance for software
issues billed by the minute.

800-229-1103 (charged to your
credit card)
900-555-4695 (charged to your
telephone bill)

Resource

Service description

How to reach

Gateway
Technical
Support

Talk to a Gateway Technical Support
representative about a non-tutorial
technical support question:
Weekdays 7:00 a.m. - 9:00 p.m. CST
TDD Technical Support (for hearing
impaired) is available:
Weekdays 6:00 a.m. - 8:00 p.m. CST
Weekends 6:00 a.m. - 5:00 p.m. CST

800-846-2301 (US)
800-846-3609 (Canada and
Puerto Rico)
605-232-2191 (all other countries)
800-846-1778 (TDD)

Sales,
accounting,
and warranty

Get information about available
systems, pricing, orders, billing
statements, warranty service, or other
non-technical issues.

800-846-2000 (US)
888-888-2037 (Canada)

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