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Troubleshooting tips, Before you call for service – GE DCVH640 User Manual

Page 23

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23

Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit ge.com. You may not need to call for service.

PROBLEM

Possible Causes

What To Do

Dryer shakes or

Some shaking/noise is normal.

• Move dryer to an even floor space, or adjust leveling legs

makes noise

Dryer may be sitting unevenly

as necessary until even.

Clothes take too long

Improper or obstructed ducting

• Check the Installation Instructions to make sure

to dry

the dryer venting is correct.

• Make sure ducting is clean, free of kinks and unobstructed.

• Check to see if outside wall damper operates easily.

Improper sorting

• Separate heavy items from lightweight items (generally,

a well-sorted washer load is a well-sorted dryer load).

Large loads of heavy fabrics

• Large, heavy fabrics contain more moisture and take

(like beach towels)

longer to dry. Separate large, heavy fabrics into smaller
loads to speed drying time.

Controls improperly set

• Match control settings to the load you are drying.

Lint filter is full

• Clean lint filter before every load.

Blown fuses or tripped circuit

• Replace fuses or reset circuit breakers. Since most

breaker

dryers use 2 fuses/breakers, make sure both are
operating.

Overloading/combining loads

• Do not put more than one washer load in the dryer at

a time.

Underloading

• If you are drying only one or two items, add a few items

to ensure proper tumbling.

The DRY dryness level

Load consists of a mixture

• When combining heavy and light fabrics in a load,

was chosen but load is

of heavy and light fabrics

choose MORE DRY.

still damp

Exhaust system is blocked

• Inspect and clean exhaust system.

Control pads not

Controls accidentally put in

• Press STOP.

responding

service mode

Controls accidentally put in

• Hold the LOCK button for 3 seconds to unlock the dryer.

lock mode

Controls performed an

• Reset the in-house breaker.

incorrect operation

Dryer doesn’t start

Control panel is “asleep”

• This is normal. Press POWER to activate the control panel.

Dryer is unplugged

• Make sure the dryer plug is pushed completely into

the outlet.

Fuse is blown/circuit breaker

• Check the building’s fuse/circuit breaker box and

is tripped

replace fuse or reset breaker. NOTE: Electric dryers
use two fuses or breakers.

Dryer was accidentally paused

• If the light on the DELAY START pad is flashing, the

when starting Delay Start

dryer is paused. Press START to restart the countdown.

No numbers displayed

Dryer is continuously

• This is normal. When the dryer senses a low level of

during cycle, only lights

monitoring the amount of

moisture in the load, the dryer will display the dry time

moisture in the clothes

remaining.

Before you call for service…

ge.com

Consumer

S

uppor

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Tr

oubleshooting

Tips

Operating

Instructions

Safety

Instructions

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