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Accessory information, General product care, Display and caller id messages – GE 00004236 User Manual

Page 2: Troubleshooting guide, Causes of poor reception, Service, Limited warranty, Dialing a stored number, Inserting a pause in the dialing sequence, Reviewing and deleting stored numbers

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2. Press the MEMORY button to store the number. You will hear a confirmation

tone.

Dialing a Stored Number

1. Make sure the phone is ON by pressing the TALK/callback button.
2. Press the MEMORY button.
3. Press the number (0-9) for the desired memory location. The number dials

automatically.

OR

1. Make sure the phone is OFF (not in TALK mode).
2. Press the MEMORY button.
3. Use the CID/VOL (left or right arrow) button to scroll through the numbers

stored in memory until the desired number is shown.

4. Press TALK/callback. The number dials automatically.

Chain Dialing from Memory

Use this feature to make calls which require a sequence of numbers, such as

using a calling card for a frequently called long distance number. You simply dial

each part of the number sequence from memory. The following example shows

how you can use chain dialing to make a call through a long distance service:

The Number For

Memory Location

Long distance access number

7

Authorization code

8

Frequently called long distance number

9

1. Make sure the phone is ON by pressing the TALK/callback button.
2. Press the MEMORY button and then press the 7 key.
3. When you hear the access tone, press MEMORY again and then press the 8 key.
4. At the next access tone, press MEMORY and then the 9 key.

TIP: Wait for the access tones before pressing the MEMORY button, or your call

might not go through.

Inserting a Pause in the Dialing Sequence

Press the # PAUSE button once to insert a delay in the dialing sequence of a

stored telephone number. A pause is needed to wait for a dial tone (for example

after you dial 9 for an outside line, or to wait for a computer access tone). PAUSE

shows on the display as a P . Each pause counts as 1 digit in the dialing sequence.

If you need a longer pause, press the #PAUSE button twice.

Reviewing and Deleting Stored Numbers

1. Press the MEMORY button.
2. Use the CID/VOL (left or right arrow) button to scroll to the desired memory

location or press the desired memory location (0-9).

3. While the entry is displayed, press the CHAN/delete button to delete the entry.

The display shows DELETE?.

4. Press CHAN/delete again to confirm. The display shows DELETED. You will hear

a confirmation tone.

Connecting the Belt Clip

To attach the belt clip, insert the sides of the belt clip into the slots on each side of

the handset. Snap into place.

Changing the Battery

Make sure the telephone is OFF before you replace battery.
1. Remove the battery compartment door.
2. Disconnect the battery plug from the jack inside the battery compartment and

remove the battery pack from the handset.

3. Insert the new battery pack and connect the batttery plug to the jack inside the

handset battery compartment.

4. Put the battery compartment door back on.
5. Place handset in the base to charge.

NOTE: If the battery is not installed or properly connected inside the battery

compartment, the handset displays “NO BATTERY” when it is placed on the base

cradle.

6. Allow the handset battery to properly charge (for 12 hours) prior to first use or

when you install a new battery pack. If you do not properly charge the phone,

battery performance will be compromised.

CAUTION: To reduce the risk of fire or personal injury, use only the

battery listed in the user’s guide.

Accessory Information

To place order, have your Visa, MasterCard, or Discover Card ready
and call toll-free

1-800-338-0376

.

A shipping and handling fee will be charged upon ordering.

We are required by law to collect appropriate sales tax for each individual state, country,

and locality to which the merchandise is being sent.

Items are subject to availability.

*Prices are subject to change without notice.

DESCRIPTION

MODEL NO.

BLACK

WHITE

AC Power adaptor

5-2616

5-2617 (gray)

Headset

5-2425

5-2444

Belt Clip

5-2657

Handset Replacement Battery

5-2459

To Replace an Old Memory with a New Caller ID
Record

1. Repeat steps 1 through 3 in Transferring Caller ID Records to Memory. After

entering the memory location, REPLACE MEMO? shows in the display.

2. Press the MEMORY button again, and the new Caller ID record replaces the old

memory in that location. You will hear a confirmation tone.

Dialing a Caller ID Number

1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL (left or right arrow) button to display the desired Caller ID

record.

3. Press the TALK/callback button to dial the number.

Changing the Number Format

The FORMAT button lets you change the format of the displayed number.
The available formats are as follows.
7-digit

7-digit telephone number.

10-digit 3-digit area code + 7-digit telephone number.
11-digit long distance code “1” + 3-digit area code + 7-digit telephone

number.

1. Use the CID/VOL (left or right arrow) button to scroll to the number you want to

call back.

2. If the number does not dial as shown, press the FORMAT button. Repeat if

necessary, until the correct number of digits shows in the display.

3. Press the TALK/callback button.

Memory

Store up to ten 24-digit numbers in memory for quick dialing. This memory

feature is in addition to the 40 Caller ID records that can be stored in memory.

Storing a Name and Number in Me mory

1. Make sure the phone is OFF (not in TALK mode).
2. Press the MEMORY button.
3. Press a number (0-9) to store the dialed number in that memory location. If

the memory location is occupied, the memory location and stored name and

number appear on the screen.

NOTE: If the memory location is empty, “EMPTY” appears in the display.

4. Press the MEMORY button again. The display shows ENTER NAME.

NOTE: If you don’t want to enter the name, skip step 5.

5. Use the handset number keypad to enter a name (up to 15 characters). More

than one letter is stored in each of the number keys. For example, to enter Bill

Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the

letter I. Press the 5 key 3 times for the letter L, and wait for 1 second. Press

the 5 key 3 times for the second letter L, and press the 1 key to insert a space

between the first and last name. Press the 7 key 4 times for the letter S; press

the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the

8 key for the letter T; press the 4 key twice for the letter H.

6. Press the MEMORY button again to save the name. The display shows ENTER

TEL NUMBR.

7. Use the handset number keypad to enter the telephone number (up to 24 digits,

including pauses) and press the MEMORY button again to save the number.

The unit beeps to confirm.

8. To enter another name and number in a different memory location, return to

step 1 and repeat the process.

Storing a Redial Number

1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the REDIAL button.
3. Press the MEMORY button to store the number. You will hear a confirmation

tone.

To Replace an Old Memory with a New Redial Number

1. Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2. Press the REDIAL button.
3. Press the MEMORY button, and REPLACE MEMO? shows in the display.
4. Press the MEMORY button to replace the old memory with the new redial

number. You will hear a confirmation tone.

Changing a Stored Number

1. Repeat steps 1 through 7 in Storing a Name and Number in Memory. REPLACE

MEMO? shows in the display.

Battery Safety Precautions

• Do not burn, disassemble, mutilate, or puncture. Like other batteries of this

type, toxic materials could be released which can cause injury.

• To reduce the risk of fire or personal injury, use only the battery listed in the

User’s Guide.

• Keep batteries out of the reach of children.
• Remove batteries if storing over 30 days.

General Product Care

To keep your telephone working and looking good, follow these guidelines:
• Avoid putting the phone near heating appliances and devices that generate

electrical noise (for example, motors or fluorescent lamps).

• DO NOT expose to direct sunlight or moisture.
• Avoid dropping the unit and other rough treatment.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will

damage the finish.

• Retain the original packaging in case you need to ship the phone at a later date.
• Periodically clean the charge contacts on the handset and base with a soft cloth.

Handset Sound Signals

Signal

Meaning

A long warbling tone (with ringer on)

Signals an incoming call

Three short beeps (several times)

Page signal

Single beep every 7 seconds

Low battery warning

Display and Caller ID Messages

The following indicators show the status of a message or of the unit.
BLOCKED CALL

The person is calling from a number that has been

blocked from transmission.

BLOCKED NAME

The persons name is blocked from transmission.

BLOCKED NUMBER

The person is calling from a number that has been

blocked from transmission.

CALL WAITING

Indicates a call is waiting on the line.

DELETE ALL?

Prompt asking if you want to erase all Caller ID

records.

DELETE CALL ID?

Prompt asking if you want to erase a Caller ID record.

DELETED

Prompt confirming the Caller ID record is erased.

EMPTY

Indicates a memory location is vacant.

END OF LIST

Indicates that there is no additional information in

Caller ID memory.

ENTER NAME

Prompt telling you to enter the name for one of the 10

memory locations.

ENTER TEL NUMBR

Prompt telling you to enter the telephone number for

one of the 10 memory locations.

INCOMPLETE DATA

Caller information has been interrupted during

transmission or the phone line is excessively noisy.

LOW BATTERY

Indicates the battery pack needs charged.

NEW

Indicates call or calls have not been reviewed.

NO BATTERY

Indicates the battery pack is missing or not properly

installed in the the battery compartment.

NO CALLS

Indicates no calls have been received.

NO DATA

No Caller ID information was received.

PAGING

The PAGE button has been pressed on the base.

PRESS TALK KEY

Indicates the CID number is a Direct Dial Number

(DDN) and cannot be formatted.

REPT

Repeat call message. Indicates that a new call from

the same number was received more than once.

UNKNOWN NAME/

The incoming call is from an area not serviced by

CALLER/NUMBER

Caller ID or the information was not sent.

Troubleshooting Guide

Cordless Phone Solutions

No dial tone
• Check installation:
Make sure the base power cord is connected to a working electrical outlet.
Make sure the telephone line cord is connected to the base unit and the wall

phone jack.

• Connect another phone to the same modular jack; if the second phone doesn’t

work, the problem might be with your wiring or local service.

• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 12 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the TALK/callback button? Did the

charge/in use indicator come on? The battery may need to be charged.

• Place the handset in the base for at least 20 seconds.

Handset does not ring
• Make sure the RINGER switch on the handset is turned ON.
• Move closer to the base. The handset may be out of range.
• You may have too many extension phones on your line. Try unplugging some phones.
• Check for a dial tone.

You experience static, noise, or fading in and out
• Change channels.
• Move closer to base. The handset might be out of range.
• Relocate the base. Make sure base is not plugged into an electrical outlet with

another household appliance.

• Charge the battery.

Unit beeps
• Place handset in base for 20 seconds; if it still beeps, charge battery for 12

hours.

• Clean the charging contacts on handset and base with a soft cloth.
• See solutions for “No dial tone.”
• Replace the battery.

Memory Dialing doesn’t work
• Make sure you programmed the memory location keys correctly.
• Did you follow proper dialing sequence?

Phone dials in pulse with tone service
• Make sure phone is in tone dialing mode.

Phone won’t dial out with pulse service
• Make sure phone is in pulse dialing mode.

Caller ID Solutions

No Display
• The battery must be fully charged. Try replacing the battery.
• Make sure that the unit is connected to a non-switched electrical outlet.

Disconnect the unit from the wall and plug it in again.

• You must be subscribed to Caller ID service from your local telephone company

in order to receive Caller ID records.

Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID

information during the silent period after the first ring. This message indicates

either the presence of noise on the line, or that an invalid message has been

sent from the telephone company.

Causes of Poor Reception

• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.
• Microwave oven is using the same frequency.

Service

If trouble is experienced with this equipment, for repair or warranty information,

please contact customer service at 1-800-448-0329. If the equipment is causing

harm to the telephone network, the telephone company may request that you

disconnect the equipment until the problem is resolved.
This product may be serviced only by the manufacturer or its authorized service

agents. Changes or modifications not expressly approved by ATLINKS USA, Inc.

could void the user’s authority to operate this product. For instructions on how to

obtain service, refer to the warranty included in this guide or call customer service

at 1-800-448-0329.
Or refer inquiries to:

ATLINKS USA, Inc.

Manager, Consumer Relations

P O Box 1976

Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date

this product was purchased or received as a gift. This information will be valuable

if service should be required during the warranty period.

Purchase date ______________________________________________________

Name of store ______________________________________________________

Limited Warranty

What your warranty covers:

• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from

date of shipment to the rental firm, whichever comes first.)

What we will do:
• Provide you with a new or, at our option, a refurbished unit. The exchange unit

is under warranty for the remainder of the original product’s warranty period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were originally provided

with the product. We recommend using the original carton and packing

materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is

evidence that the product is within the warranty period, must be presented to

obtain warranty service.” For rental firms, proof of first rental is also required.

Also print your name and address and a description of the defect. Send via

standard UPS or its equivalent to:

ATLINKS USA, Inc.

c/o Thomson Inc.

11721 B Alameda Ave.

Socorro, Texas 79927

• Pay any charges billed to you by the Exchange Center for service not covered

by the warranty.

• Insure your shipment for loss or damage. ATLINKS accepts no liability in case

of damage or loss.

• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information regarding

operating instructions and user controls. Any additional information, should be

obtained from your dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed with your unit.

It will make it easier to contact you should it ever be necessary. The return of

the card is not required for warranty coverage.

Limitation of Warranty:

• The warranty stated above is the only warranty applicable to this product.

All other warranties, express or implied (including all implied warranties of

merchantability or fitness for a particular purpose) are hereby disclaimed.

No verbal or written information given by ATLINKS USA, Inc., its agents, or

employees shall create a guaranty or in any way increase the scope of this

warranty.

• Repair or replacement as provided under this warranty is the exclusive

remedy of the consumer. ATLINKS USA, Inc. shall not be liable for incidental

or consequential damages resulting from the use of this product or arising

out of any breach of any express or implied warranty on this product. This

disclaimer of warranties and limited warranty are governed by the laws of the

state of Indiana. Except to the extent prohibited by applicable law, any implied

warranty of merchantability or fitness for a particular purpose on this product

is limited to the applicable warranty period set forth above.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of incidental or

consequential damages, or limitations on how long an implied warranty lasts

so the above limitations or exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also may have other

rights that vary from state to state.

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty information.

NOTE: The RBRC seal on the battery used in your
ATLINKS USA, Inc. product indicates that we are
participating in a program to collect and recycle
Nickel Cadmium batteries throughout the
United States. Please call 1-800-8-BATTERY for
information or contact your local recycling center.