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Customer assistance and information, Customer assistance and information -1 – GM Chevrolet Avalanche User Manual

Page 469

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Customer Assistance and Information ...............7-2

Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone

(TTY) Users ...............................................7-4

Customer Assistance Offices ............................7-4
GM Mobility Reimbursement Program ................7-5
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event Data

Recorders ..................................................7-9

Reporting Safety Defects ................................7-10

Reporting Safety Defects to the United

States Government ....................................7-10

Reporting Safety Defects to the

Canadian Government ................................7-11

Reporting Safety Defects to General Motors .....7-11
Service Publications Ordering Information .........7-11

Section 7

Customer Assistance and Information

7-1

Pages: 1 … 467 468 469 470 471 … 494
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