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Troubleshooting guide – Kenwood KRC-31 User Manual

Page 28

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What might seem to be a malfunction in your unit may
just be the result of slight misoperation or miswiring.
Before calling service, first check the following table
for possible problems.

General

?

The power does not turn ON.

01

✔ The fuse has blown.

☞ After checking for short circuits in the wires, replace the fuse with

one with the same rating.

✔ No ACC position on vehicle ignition.

02

☞ Connect the same wire to the ignition as the battery wire.

?

If you have selected Standby mode, the power will go OFF
automatically.

03

✔ The Power OFF Timer function has been activated.

☞ If you do not want the power to go OFF automatically, cancel the

Power OFF Timer function.

?

Nothing happens when the buttons are pressed.

04

✔ The computer chip in the unit is not functioning normally.

☞ Press the reset button on the unit (page 4).

?

There’s a source you can’t switch.

05

✔ There’s no tape inserted.

☞ Set the media you want to listen to. If there’s no media in this

unit, you can't switch to each source.

✔ The Disc changer isn’t connected.

08

☞ Connect the Disc changer. If the Disc changer isn’t connected to

it's input terminal, You can't switch to an external disc source.

?

The memory is erased when the ignition is turned OFF.

10

✔ The battery wire has not been connected to the proper terminal.

☞ Connect the wire correctly, referring to the section on

.

✔ The ignition and battery wire are incorrectly connected.

11

☞ Connect the wire correctly, referring to the section on

.

?

The TEL mute function does not work.

15

✔ The TEL mute wire is not connected properly.

☞ Connect the wire correctly, referring to the section on

.

?

The TEL mute function turns ON even though the TEL mute wire is
not connected.

16

✔ The TEL mute wire is touching a metal part of the car.

☞ Pull the TEL mute wire away from the metal part of the car.

?

No sound can be heard, or the volume is low.
✔ The fader or balance settings are set all the way to one side.

21

☞ Center the fader and balance settings.

✔ The input/output wires or wiring harness are connected incorrectly.

22

☞ Reconnect the input/output wires or the wiring harness correctly.

See the section on "Connecting Wires to Terminals".

✔ The cassette tape is bad.

23

☞ Try playing another cassette tape. If works fine, the first tape was

bad.

?

The sound quality is poor or distorted.

25

✔ One of the speaker wires is being pinched by a screw in the car.

☞ Check the speaker wiring.

✔ The tape head is dirty.

26

☞ Clean the tape head.

✔ The speakers are not wired correctly.

27

☞ Reconnect the speaker wires so that each output terminal is

connected to a different speaker.

?

The Touch Sensor Tone doesn’t sound.

34

✔ The preout jack is being used.

☞ The Touch Sensor Tone can’t be output from the preout jack.

?

Even though Synchronize Clock is ON, the clock can’t be adjusted.

35

✔ The received RDS station isn’t sending time data.

☞ Receive another RDS station.

Troubleshooting Guide

KRC-394(E2)_U.S r1 02.9.26 7:29 PM Page 28