First Alert Wireless Security Camera DWC-400 - Manual (Page 6)

Page 6
I
tem
D
evIce
P
arameter
S
PecIfIcatIon
Camera
Wireless Parameters
2.4 GHz secure digital wireless with 24 transmission channels using Frequency Hop-
ping Spread Spectrum (FHSS) technology
Communication Range
2.4 GHz secure digital wireless at approximately 500 feet (150 meters) open space line
of sight
Camera Resolution 640 x 480
IR LED’s 25
IR Cut Filter Automatic for daytime true color
Weather Resistant Rating IP-66
Night Vision 60’ (18m)
Operating Temperature 14 °F to 122 °F (-10 °C to 50°C)
Operating Voltage DC 5V / 1A
Current Consumption 860mA (max)
Dimensions
4.8”D (123mm) x 2.6”W (65mm) x 2.6”H (65mm) camera barrel only
6.2”D (157mm) x 2.75”W (70mm) x 8.5”H (216mm) w/stand and antenna
SPECIFICATIONS
e
rror
P
oSSIble
c
auSe
S
olutIonS
System is not receiving
power or is not powering up Cable from power adapter is loose or is un-
plugged. No power at electrical outlet.
• Confirm that all cables are connected correctly.
• Confirm that the power adapter is securely connected to the back of the unit.
• Confirm power is on at electrical outlet.
There is no picture on
selected channels/cam-
era picture is not being
displayed
Camera out of range • Locate camera closer to receiver.
Camera not “Paired” • Connect camera through Camera Pairing menu.
Signal is blocked
• If possible, remove major obstacles in between the camera and the receiver. Or, relocate
the camera to another location.
The power supply for the camera is not plugged in • Confirm camera power supply is connected correctly.
No power being received at the electrical outlet • Confirm power is on at electrical outlet
At night, only white appears
on the screen
The camera’s infra-red LEDs shine invisible light
that reflects of surfaces such as glass causing
white light
• Place the camera on the other side of windows to try to improve the night vision or place
in a well lit area.
A black and white image
appears at night
This is normal operation for night vision • No action required.
Poor image quality Interference
• Place the camera and/or receiver antenna at a new angle or readjust its position to make
an improvement.
• Remove obstacles between the camera and receiver that might affect the signal (e.g.,
furniture, cabinets, and walls.)
• Relocate the camera closer to the receiver.
Low or unstable signal
Antenna direction is limited • Adjust the camera antenna and receiver position
Signal has been blocked
• If possible, remove major obstacles in between the camera and receiver. Or, relocate the
camera to another location.
Strong radio signal nearby • Keep WIFI router away from the camera and/or receiver.
Strong electromagnetic interference nearby
• Keep active appliances such as hair dryers, heat fans, air conditioners, water pumps, or
microwave ovens away from the camera and/or receiver.
Audio Feedback Camera and receiver are too close
• The camera has a high sensitivity microphone. Keep the camera at least 10 feet away
from the receiver. If the camera must be within 10 feet of the receiver, keep the volume
down.
TROUBLE
SHOOTING