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Freecom internet service & support hotline, Freecom fx-5 18 gb 4 – Freecom Technologies FX-5 User Manual

Page 18

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FREECOM FX-5

18

GB

4

Freecom Internet Service

Freecom Technologies have the following service available on the Internet at

www.freecom.com
• Online information about technical problems
• current product information
• Drivers, driver updates and software information
• Forum

Support Hotline
The following hotlines are available if you still are unable to get your Freecom

device to work properly after reading the manual and the suggestions for

correcting errors:

Hotline

Email

België (NL)*

0 78 25 00 00

[email protected]

Belgique (F)*

0 78 25 00 01

[email protected]

Belgien (D)*

0 78 25 00 02

[email protected]

Danmark

33 11 42 00

[email protected]

Deutschland

020 37 68 09 50

[email protected]

Österreich

+49 (0)20 37 68 09 50 [email protected]

France

01340 472 05

[email protected]

Nederland

015 888 0110

[email protected]

Norge

62 82 13 67

[email protected]

Schweiz (D)

0848 88 99 10

[email protected]

Suisse (F)

0848 88 77 10

[email protected]

Suomessa

03 - 6 10 13 82

[email protected]

Sverige

08 - 29 66 00

[email protected]

United Kingdom

01423 704 715

[email protected]

Ireland

+44 1423 704 715

[email protected]

USA

510 548 48 49

[email protected]

other countries

+31 (0) 1 58 88 01 10

[email protected]

*

(alléén in België/seulement pour la Belgique/nur in Belgien)

If possible, try to call from a phone near your computer.
Please have the following information on hand for your call:
• the serial number on the rear of your Freecom drive
• the revision no. of the "Freecom Manual and Driver" CD
• information on the power supply
• the version number of your operating system and the software you are

having problems with

• the precise error description or error message displayed
• the name and the model of your computer and, in case it is needed, the

installed hardware

• Is the problem reproduced every time?
• Has this problem occurred before? If it is a new one, have you recently