Customer assistance – FORD 1999 F-350 User Manual
Page 224
Ford extended service plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides:
• Protection against repair costs after your New Vehicle Limited
Warranty period expires;
and
• Other benefits during the warranty period (such as reimbursement for
rentals and towing.)
You may purchase Ford ESP from any participating Ford or
Lincoln-Mercury or Ford of Canada dealer. There are several plans
available in various time, distance and deductible combinations which
can be tailored to fit your own driving needs. Ford ESP also offers
reimbursement benefits for towing and rental coverage. (In Hawaii, rules
vary. See your dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,200 participating Ford, Lincoln-Mercury and Ford of Canada
dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Also, please be aware that some dealers offer service contracts that are
not backed by Ford Motor Company or Ford of Canada. On the surface,
many independent plans appear to be like Ford’s. The problem is that
they can often require the use of non-factory approved parts and have
much more complex and restrictive claims coverage terms than Ford.
At Ford Motor Company and Ford of Canada, we are dedicated to
providing Ford, Lincoln and Mercury vehicle owners with programs that
will enhance your ownership experience and protect you from
unexpected repair bills. Genuine Ford ESP is the only Extended Service
Plan that enables us to provide that service.
Customer assistance
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