It-20 ii - owner’s manual – Furman Sound IT-20 II User Manual
Page 7

IT-20 II - Owner’s Manual
- 7 -
the claimed defects. If the defects are of such 
type and nature as to be covered by this warranty, 
Manufacturer shall authorize Purchaser to 
return the Product to the Furman factory or to 
an authorized Furman repair location. Warranty 
claims should be accompanied by a copy of the 
original purchase invoice showing the purchase 
date; this is not necessary if the Warranty 
Registration was completed either via the mailed 
in warranty card or on-line website registration. 
Shipping charges to the Furman factory or to 
an authorized repair location must be prepaid 
by the Purchaser of the product. Manufacturer 
shall, at its own expense, furnish a replacement 
Product or, at Manufacturer’s option, repair the 
defective Product. Return shipping charges back 
to Purchaser will be paid by Manufacturer.
THE FOREGOING IS IN LIEU OF ALL 
OTHER 
WARRANTIES,
EXPRESS
OR
IMPLIED, INCLUDING BUT NOT LIMITED 
TO 
THE
IMPLIED
WARRANTIES
OF
MERCHANTABILITY AND FITNESS FOR A 
PARTICULAR PURPOSE. Manufacturer does 
not warrant against damages or defects arising 
out of improper or abnormal use of handling of 
the Product; against defects or damages arising 
from improper installation, against defects in 
products or components not manufactured by 
Manufacturer, or against damages resulting 
from such non-Manufacturer made products or 
components. This warranty shall be cancelable 
by Manufacturer at its sole discretion if the 
product is modified in any way without written 
authorization from Furman Sound. This 
warranty also does not apply to Products upon 
which repairs have been affected or attempted 
by persons other than pursuant to written 
authorization by Manufacturer.
THIS WARRANTY IS EXCLUSIVE. The sole 
and exclusive obligation of Manufacturer shall 
be to repair or replace the defective Product in 
the manner and for the period provided above. 
Manufacturer shall not have any other obligation 
with respect to the Products or any part 
thereof, whether based on contract, tort, strict 
liability or otherwise. Under no circumstances, 
whether based on this Limited Warranty or 
otherwise, shall Manufacturer be liable for 
incidental, special, or consequential damages. 
Manufacturer’s employees or representatives’ 
ORAL OR OTHER WRITTEN STATEMENTS 
DO NOT CONSTITUTE WARRANTIES, shall 
not be relied upon by Purchaser, and are not 
a part of the contract for sale or this limited 
warranty. This Limited Warranty states the 
entire obligation of Manufacturer with respect to 
the Product. If any part of this Limited Warranty 
is determined to be void or illegal, the remainder 
shall remain in full force and effect.
s
e r V I c e
Before returning any equipment for repair, 
please be sure that it is adequately packed and 
cushioned against damage in shipment, and 
that it is insured. We suggest that you save the 
original packaging and use it to ship the product 
for servicing. Also, please enclose a note giving 
your name, address, phone number and a 
description of the problem
.
NOTE: All equipment being returned for repair 
must have a Return Authorization (R/A) number. 
To get an R/A number, please call the Furman 
Service Department at 707.763.1010 extensions 
113 and 133. Please display your R/A number 
prominently on the front of all packages.
