Chapter 8. faq – Lenovo ThinkSmCore and IP Controller Kit for Microsoft Teams Rooms User Manual

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Chapter 8. FAQ

Question

Answer

Does ThinkSmart Core come with
the UC software preloaded?

Yes. ThinkSmart Core comes with factory imaged Windows 10 IoT and installed
with the UC software.

Does ThinkSmart Core support
any other UC platforms?

Yes, but it only supports one UC platform at a time.

Is there Lenovo specific software
installed on ThinkSmart Core?

Yes. ThinkSmart Manager software is pre-installed from Lenovo factory.
ThinkSmart Manager is Lenovo’s solution for management at scale for ThinkSmart
devices.

Where can I find the user guide,
readme, and software download
for ThinkSmart Manager?

https://smartsupport.lenovo.com/us/en/downloads/DS542392

Do I need to install an antivirus on
ThinkSmart Core?

By default, Windows 10 IoT is secured through Windows Defender. Organizations
should choose security software based on their requirements.

How are the drivers, software,
BIOS updates delivered?

All software updates and driver updates are delivered through Windows Update.
BIOS updates are manually downloaded from the Lenovo E-support portal.

Can I manage ThinkSmart Core
through Microsoft Operations
Management Suite (OMS)?

Please refer to

https://docs.microsoft.com/zh-cn/microsoftteams/rooms/rooms-

deploy

Does ThinkSmart Core support
PXE boot?

Yes.

Does ThinkSmart Core support
network boot?

Yes. ThinkSmart Core supports network boot through the Ethernet connector.
Restart ThinkSmart Core. During the boot, press F12 multiple times to load the
Startup Device Menu. Based on your infrastructure, select the IPv4 or IPv6 option
to initiate the network boot.

Does ThinkSmart Core support
USB boot?

Yes. Insert a USB key into one of the USB connectors, and then restart
ThinkSmart Core. During the boot, press F12 multiple times to load the Startup
Device Menu. Based on your infrastructure, select the USB key to initiate the USB
boot.

Can ThinkSmart Core work with
HDMI extenders through
Ethernet?

Yes. ThinkSmart Core is a standard HDMI-compliant device and has been tested
to work with products like AMX DXLink HDMI transmitters and receivers.

Does ThinkSmart Core support
Wi-Fi

connection?

A wired Ethernet connection is required for initial setup, and it is a MTR best
practice to keep a hard-wired connection. Wi-Fi is supported by the hardware
when logged in as Administrator, but it cannot be used for meeting calls.

Is ThinkSmart Core compatible
with Apple OSX?

Yes. ThinkSmart Core is a device that runs Unified Communications software on a
Windows 10 IoT Enterprise OS. Most UC software providers offer clients for
Windows, Android, Apple OSX and iOS. The HDMI-in connector on ThinkSmart
Core supports all the OS mentioned above.

Can I store my presentations or
other materials in ThinkSmart
Core for sharing?

No. All content sharing happens in real-time through client devices that are
connected to ThinkSmart Core. It does not support storing any user data for
sharing during meetings.

Does ThinkSmart Core support
Consumer Electronics Control
(CEC)?

Yes.