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StarTech.com 4-Port DVI USB KVM Switch with Audio and USB 2.0 Hub (Black) User Manual

Page 10

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Instruction Manual

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Symptom

Causes

Solutions

Keyboard or

mouse does not

work

In Auto Scan mode, the
keyboard and mouse are not
operable.

Press any front panel button
to select a computer, then
use the keyboard and
mouse.

Newly installed

USB device

does not work

Improper device driver

Device consumes too much
power.

Improper device
initialization

Re-install device driver.

The device should be
self-powered; add a power
adapter to the device.

Be sure the USB cable
is well seated to
ensure communication

Computer hangs while

switching computers

Device initialization takes too
much time.

Wait at least 5 seconds
before computer switching to
ensure proper USB
communication.

Turn off device driver
(not keyboard nor mouse)
before switching.

Auto Scan does not switch

PC automatically and

SV431DVIUA beeps

All PCs are off or only one
PC is turned on. Scan mode
works for power-on
computers only.

Turn computers on.

Poor video resolution

Improper video settings

To adjust the optimal video
signal strength
corresponding to the length
or quality of DVI cable, press
the

FUNC

button combined

with the other buttons.