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Maintenance, Troubleshooting – iHealth Blood Pressure Dock User Manual

Page 10

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Body posture was not

correct during testing

Review the body posture and

testing sections of the instructions

and re-test

Speaking, arm or body

movement, angry, excited

or nervous during testing

Re-test when calm and no speaking

or moving during the test

Incorrect operation, or

strong electromagnetic

interference

The cuff position was not

correct or it was not

properly tightened

Apply the cuff correctly

and try again

The cuff was not properly

applied or the rubber tube

was bent or pressed

Review the cuff applying and

testing sections of the instructions

and re-test

Display reads an

abnormal result

No response

Pressing the botton to reset the

device, restart the software and

reconnect the iOS device with the Dock

1. Do not drop this Dock or subject it to strong impact.
2. Avoid high temperature and solarization. Do not immerse the Dock in water as
this will result in damage to the Dock.
3. If this Dock is stored near freezing, allow it to acclimate to room temperature
before use.
4. Do not attempt to disassemble this Dock.
5. If the Dock is not used for a long time, please sure to fully charge it every month.
6. It is recommended the performance should be checked every 2 years or after each

9. TROUBLESHOOTING

PROBLEM

Low Battery

POSSIBLE CAUSE

Battery is lower

than 20%

SOLUTION

Charging the battery

Note: It is not intended to provide a basis of any type of rush toward emergency
conditions/diagnosis based on the color scheme and that the color scheme is
meant only to discriminate between the different levels of blood pressure.

MAINTENANCE

9

Display reads “ERROR”

Arm or Dock

was moved during testing

The cuff does not inflate

properly or pressure falls

quickly during testing

Re-test, make sure not to

move your arm or the Dock

Make sure the rubber

tube is fully inserted into the Dock

Irregular heartbeat

(arrhythmia)

It is inappropriate for people

with serious arrhythmia to use

this Dock