Faronics Insight Tech Console - Manual (Page 24)

Insight Tech Console User Guide
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Installing Tech Console and Report Server
Uninstalling Tech Console on a Mac
To prevent the unauthorized removal of Tech Console, the installation has been designed to be
tamper resistant. To accomplish this, Tech Console requires the presence of the original install
package to uninstall the software, which acts like a toggle switch. Simply select the file to run the
same installation program again that you used to install the product. This will remove the
software. If you were to select and run it again, the software would be re-installed.
If the download package is no longer available, you should be able to download it again from your
customer account in the Customer Portal. If you are not able to access your account, please
contact Technical Support and they will provide a copy of the file. It will be necessary to know the
exact version of the software installed. This can be found in the About box of the Tech Console. To
find the version for Students look in the User List or use your mouse to hover over the Insight icon
in the system tray on the Student machine. The version will be something similar to 7.6.0.53.
1. If you are on a teacher computer, run Insight_tech_console.dmg.
2. If you are on a student computer, run Insight_student.dmg.
3. Click on Uninstall.
4. Click Yes, Uninstall.
5. Type in an administrative username and password.
6. Click OK.