Service, Warranty and extended service agreement – Anthony Gallo Reference 3.5 User Manual
Page 19
This warranty and the Extended Service Agreement will be void if:
1. The defect is a result of abuse, misuse, damage in transit, defective associated
equipment, faulty installation, the use of the unit with equipment for which it was not
intended, or acts of God.
2. The unit has been operated contrary to instructions contained in this Owner’s Manual.
3. The unit has been serviced by unauthorized personnel.
Service
If your speakers require repair:
1. Please contact the authorized AGA dealer from whom the product was originally
purchased. It is necessary to have the original sales receipt available to confirm warranty
eligibility. Most AGA dealers can help you with problems and repairs. If this is not the case
please contact us directly.
2. If it is impractical or impossible to contact your original dealer, refer to the Dealer
Locator section found on www.roundsound.com. Locate your nearest authorized dealer
and contact the dealer to arrange for service.
3. If you choose to, you can send your product to AGA Factory Service. Carefully pack the
product in its original carton, obtain a Return Authorization as detailed below and ship it
to our service center. A copy of your receipt will be necessary to confirm ownership and
warranty status. Please call the service center for the RA#. Have available a description of
the problem you are experiencing, your return address, and daytime phone number. We
suggest you choose a carrier that provides parcel tracking and be sure to insure the
shipment for replacement value.
15
Warranty and Extended Service Agreement
The Reference 3.5 speakers are covered by a one-year Limited Warranty against defects in
workmanship and manufacturing. In addition, we offer registered AGA owners a free four-
year Extended Service Agreement.
In order to qualify for the Extended Service Agreement you must fill out and return the
warranty card or register on our web site: https://www.roundsound.com/registration.php.
This will establish your ownership and activate the free four-year Extended Service
Agreement for your loudspeakers. When you enter the information, you will need the
serial number of each speaker. The serial numbers are located on the label at the rear of
the speakers.
The one-year warranty is valid for the original purchaser only and is not transferrable or
assignable. The Extended Service Agreement is also only valid for the original registered
purchaser.
Statement of Warranty: Anthony Gallo Acoustics Limited Warranty
You must purchase AGA products from an authorized AGA dealer, GalloDirect.com or an
authorized AGA distributor in order to qualify for warranty service and be eligible to
receive the four-year Extended Service Agreement. If you purchased your product from any
other source, your product(s) warranty is void and you are not eligible for the Extended
Service Agreement.
AGA warrants this product to be free from defects in materials and workmanship under
the specified terms stated above. AGA will, at its option, repair or replace this product
and/or any parts proven to be defective in materials or manufacture. The original sales
invoice must be presented along with the request for warranty repair by the original
owner and the product must be registered with AGA in order to verify ownership.
Terms of the Extended Service Agreement are the same as those within this warranty
policy.
14