0 troubleshooting, 0 returning unit for repair, 0 specifications – Hall Research VSA-HA-DP User Manual
Page 7: Troubleshooting, Returning unit for repair, Specifications
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© Copyright 2014. Hall Research, Inc.
All rights reserved.
HDMI wallplate with Audio Extraction
6.0 Troubleshooting
No Video Verify cabling and make sure maximum lengths are not exceeded. Using the
GUI make sure DDC control is enabled.
No Audio Verify source audio and video formats. Verify EDID has Audio capabilities
Bad EDID Ensure VIDEO & AUDIO modes not changed
When an EDID is learned, the VSA-HA-DP will be in Pass-Thru modes for both Video and
Audio. In these modes, the EDID will remain un-touched and can be exported, if desired.
If either VIDEO or AUDIO modes are changed; the EDID will be altered by the VSA-HA-DP to
allow audio capabilities. The previous ‘un-touched’ EDID will no longer be available unless
previously exported.
7.0 Returning unit for Repair
The VSA-HA-DP has no user serviceable parts. If you need to transport or ship your unit:
Package it carefully. We recommend that you use the original container.
Before you ship the units back to Hall Research for repair or return, contact us to get a
Return Authorization (RMA) number.
8.0 Specifications
Power Supply
Powered from VSA-51-R
Size (excluding bezel)
1.378” W x 1.77” D x 4.02” H (35 mm x 45 mm x 102 mm)
Operating Temperature 32 to 104 DegF (0 to 40 DegC)
Storage Temperature
-40 to 185 DegF (-40 to 85 DegC)
Humidity
10 to 90% non-condensing
Safety
CE
EMI/EMC
CE, FCC Class A
MTBF
90,000 hours
USB
2.0 Full Speed
UTP Cable Functions
Video (TDMS) on PORT “A”
Power, audio, DDC on PORT “B”