Any assistance – Glow-worm Ultracom2 35 Store User Manual
Page 15
0020112186_PROTO_10 - 01/11 - Glow-worm
- 13 -
ANY ASSISTANCE ?
ANY ASSISTANCE?
9 Fault Finding
In this section fault codes that are
displayed, which CAN be carried out by
the USER to restore appliance operation
(Corrective action: ...). Other fault codes
MUST be solved by a competent person
only.
i
Like all condensing boilers
it will produce a plume of
condensation from the flue
terminal in cool weather.
This is due to the high
efficiency and hence low flue
gas temperature of the boiler.
It is normal and not a fault
indication.
• If after carrying out this basic advice and
your appliance still does not work, leave
it turned off and contact your competent
person.
Fault code
Possible causes
Solution
The
appliance
stops
working
Electrical circuit
interrupted
Check that there is no power cut and that the appliance is
correctly connected. When electrical power comes back on,
the appliance automatically comes back into service. If the
fault persists, contact your Installation/Servicing company
or Glow-worm Service.
Fault
Press on the "reset" button. Wait for 5 seconds. If the fault
persists and the symbol
xx
appears, contact your
Installation/Servicing company or Glow-worm Service.
Lack of water in the
installation
(< 0.5 bars)
Open the filling tap located under the appliance until
you obtain a pressure of between 0.8 and 1.2 bars on
the indicator, refer to diagram overleaf. If refilling needs
to be carried out too often, there may be a leak in your
installation. In this case, contact your Installation/Servicing
company or Glow-worm Service, to have your system
checked.
Excess water in the
installation
With central heating off, open the vent (bleed screw) on a
radiator to allow water to escape and reduce the pressure
in the heating circuit, or contact your Installation/Servicing
company or Glow-worm Service.
xx
Fault
Contact your Installation/Servicing company or Glow-worm
Service.