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Trouble shooting, Dtv trouble shooting, Vast pvr function trouble shooting – Altech UEC Integrated 22'' LED/LCD FHD TV User Manual

Page 59

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DTV TROUBLE SHOOTING

Problem

Solution

No picture or sound

Check the power supply is plugged in and turned on

Picture is OK but no sound

Remote control does not work

Check the battery polarities; replace with new batteries

No TV signal

Check the source is set to DTV. Check the antenna signal status

No external video signal

Check the input source is set correctly

Picture lacks colour or is too dark

Check colour brightness and contrast settings

All channels lose colour intermittently

Check the antenna is connected properly. Check for any antenna

damages

Poor reception, loss of colour

Check Antenna

Diagonal stripes on picture

Ghost images appear

USB media files do not work

Check the flash drive is FAT 32 formatted

Photo, Music, Video, PVR and e-Book format files might

not be supported

Timeshift and PVR do not work

Check the flash drive is FAT 32 formatted

Use reputable high-quality, high-speed USB Flash Drive

VAST PVR FUNCTION TROUBLE SHOOTING

Problem

Solution

Hard Drive Not Connected

Check that the power is connected to the hard drive, and the power

switch is turned on (if applicable).

Check that the USB cable is connected from the hard drive to

the USB port at the rear of the decoder properly.

Hard Drive has Incorrect Format

Hard Drive is Full

Hard Drive Space only says 1TB when I have Connected a 2TB Drive

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Press PVR to launch the PVR menu, scroll right to the PVR Setup icon,

and press OK to launch the PVR Setup screen.

Scroll down to the format drive option

Press OK to start the format, and then OK to confirm.

The format will take a few minutes to complete.

When the format is complete, the HDD status will show

“Connected and working”.

There is no more space on the hard drive for new recordings, you will

need to delete some recordings or insert a new hard drive.

To delete recorded programs:

-Press the PVR button

-Press OK on the Playlist icon to launch the playlist.

-Scroll to a program you wish to delete.

-Press the red button to delete, and then OK to confirm.

The PVR Ready extension supports a maximum of hard drive

capacity of 1TB (1000GB). If your hard drive has a larger capacity,

the PVR will only use 1TB.

Please check that the date you have entered is in YYYY-MM-DD

format, and the time/duration is in the HH:MM format.

Please check that the date and time are not in the past.

The maximum recording duration for Timebased recordings

is 24 hours, please ensure that the duration is shorter than “24:00”

Problem

Make sure the volume is not muted; increase volume level

Check Antenna Lead

Call a professional antenna installer

For assistance:

[email protected]

www.uec.com.au

Altech UEC, 2014

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