Problems – ASKO 12004 User Manual
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Problems?
Try the following remedies. Poor results may not always be caused by the
machine. Read through the chart below before contacting your servicer.
Problem
Possible Cause
Suggested Remedy
Door will not open
__
See "If the machine doesn't work", page 10.
Machine will not start
—
Machine will not fill with water
—
Foam in final rinse,
water left in machine
Water leaks
Hoses
All hoses, especially the inlet hose should be
inspected at least once a year. Replace if they
show signs of cracking. Check to see if hose
connections at faucets are tight. Properly insert
and secure end of drain to drain facility.
Extreme vibration
Transit packing
Remove transit packing. See page 11.
during spin cycle
not removed
Machine not level
Adjust machine feet and tighten locknuts.
Oversudsing
Wrong detergent
Use only low sudsing detergents. See page 5.
Run clothes through extra rinse cycles.
Run empty machine through complete cycle
starting on "4".
Too much detergent
Use recommended amounts. See page 5.
Washer stops during cycle
Normal pauses
It is normal for the machine to pause occasionally
during operation, especially between cycles and
during the delicate- wash program.
Greying clothes
Not enough detergent
You may need to add slighly more detergent if
clothes are heavily soiled, have oily stains, or if
your water is very hard.
Water not hot enough
Select hot enough temperature setting for each
type of load. See charts page 6 and 16.
Improperly prewashed Be sure to add a prewash for heavily soiled or
oily items.
Washer overloaded
Once wet, the clothes must have room to tumble
freely, especially synthetics and permanent press.
Soap used in hard
Be sure you use a laundry "detergent" and not a
water areas.
"soap". Soaps react with the minerals in hard
water to form a soap curd, which can be
deposited on clothes.
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