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Before you call – Kenmore 790.7050 User Manual

Page 18

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Before you call for service, review this list. It may save you time and expense.

Before You Call

• Solutions to common problems

Problem

Solution

Poor baking results.

Many factors affect baking results. Make sure the proper oven rack position

is used. Center food in the oven and space pans to allow air to circulate.

Allow the oven to preheat to the set temperature before placing food in the

oven. Try adjusting the recipe's recommended temperature or baking time. If

you feel the oven is too hot or cool, see Adjusting oven

temperature

in

Setting Oven Controls section.

Entire appliance does not operate.

• The time of day is not set. The time of day must first be set in order to

operate the oven. See Setting the clock in Setting Oven Controls section.

• Make sure power cord is plugged properly into outlet.

• Electrical power outage. Check house lights to be sure. Call your local

electric company for service outage information.

• Service wiring is not complete. Call 1-800-4-MY-HOME® for assistance (See

back cover).

Oven portion of appliance does not

operate.

• Be sure regulator gas valve is turned to ON. See installation instructions.*

The time of day is not set. The time of day must first be set in order to

operate the oven. See Setting clock in Setting Oven Controls section.

• Be sure the oven controls are set properly for the desired function. See

Setting Oven Controls section and review instructions for the desired cooking

function in this manual or see “Entire appliance does not operate” in this

checklist.

Surface burners do not ignite.

• Surface control knob was not completely turned to LITE. Push in & turn the

surface control knob to LITE until burner ignites and then turn control knob to

desired flame size.

• Burner ports are clogged. With the burner OFF, use a small-gauge wire or

needle to burner head slots and ignition ports. See Cleaning the cooktop and

surface burners in the Care & Cleaning section for additional cleaning

instructions.

• Range power cord is disconnected from outlet (electric ignition models only).

Be sure power cord is securely plugged into the power outlet.

• Electrical power outage. Burners may be lit manually. See section on Setting

Surface Controls.

Surface burner flame only part way

around burner cap.

Burner slots or ports are clogged. With the surface burner OFF, clean ports

with a small-gauge wire or needle.

Moisture is present after cleaning. Lightly fan the flame and allow burner to

operate until flame is full.

Surface burner flame is orange.

Dust particles in main gas line. Allow the burner to operate a few minutes

until flame turns blue. In coastal areas, a slightly orange flame is

unavoidable due to salt content in air.

Oven light does not work

(on some models).

• Be sure the oven light is secure in the socket. Also see Replacing oven light

in Care & Cleaning section.

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