Preface, Related documentation, Training – Kofax Export Connector 1.0.0 User Manual
Page 5: Getting help for kofax products

Kofax Export Connector 1.0.0 for Box Administrator's Guide
5
Preface
This guide includes the information you need to successfully install Kofax Export Connector
for Box and set it up for use with Kofax Capture or Kofax Express.
Related Documentation
In addition to this guide, the documentation for Kofax Export Connector for Box includes the
following:
▪ Help for Kofax Export Connector for Box
Provides online assistance for users who are responsible for configuring the export
connector.
Training
Kofax offers both classroom and computer-based training that will help you make the most of
your Kofax solution. Visit the Kofax Web site at
the available training options and schedules.
Getting Help for Kofax Products
Kofax regularly updates the Kofax Support site with the latest information about Kofax
products.
To access some resources, you must have a valid Support Agreement with an authorized
Kofax Reseller/Partner or with Kofax directly.
Use the tools that Kofax provides for researching and identifying issues. For example, use the
Kofax Support site to search for answers about messages, keywords, and product issues. To
access the Kofax
.
The Kofax Support page provides:
▪ Product information and release news
Click a product family, select a product, and select a version number.
▪ Downloadable product documentation
Click a product family, select a product, and click Documentation.
▪ Access to product knowledge bases
Click Knowledge Base.
▪ Access to the Kofax Customer Portal (for eligible customers)
Click Account Management and log in.
To optimize your use of the portal, go to the Kofax Customer Portal login page and click
the link to open the Guide to the Kofax Support Portal. This guide describes how to access