Preface, Related documentation, Training – Kofax Export Connector 8.2.1 User Manual
Page 5: Getting help for kofax products
Kofax Export Connector 8.2.1 for IBM FileNet Content Manager Administrator's Guide
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Preface
This guide includes the information you need to successfully install Kofax Export Connector
for IBM FileNet Content Manager and acquaint yourself with the software.
Related Documentation
Help for
Kofax Export Connector for IBM FileNet Content Manager
The Help provides online assistance for system administrators and operators who are
responsible for configuring the export connector.
Kofax Export Connector for IBM FileNet Content Manager Release Notes
Late-breaking product information is available from release notes, which contain information
that may not be included in other documentation.
Training
Kofax offers both classroom and computer-based training that will help you make the most of
your Kofax solution. Visit the Kofax Web site at
the available training options and schedules.
Getting Help for Kofax Products
Kofax regularly updates the Kofax Support site with the latest information about Kofax
products.
To access some resources, you must have a valid Support Agreement with an authorized
Kofax Reseller/Partner or with Kofax directly.
Use the tools that Kofax provides for researching and identifying issues. For example, use the
Kofax Support site to search for answers about messages, keywords, and product issues. To
access the Kofax
.
The Kofax Support page provides:
▪ Product information and release news
Click a product family, select a product, and select a version number.
▪ Downloadable product documentation
Click a product family, select a product, and click Documentation.
▪ Access to product knowledge bases
Click Knowledge Base.
▪ Access to the Kofax Customer Portal (for eligible customers)
Click Account Management and log in.
To optimize your use of the portal, go to the Kofax Customer Portal login page and click
the link to open the Guide to the Kofax Support Portal. This guide describes how to access