Sony KV-32XBR48 - Manual (Page 37)

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Troubleshooting
Troubleshooting
picture (screen not lit), no sound
• Make sure the power cord is plugged in.
■ Operate with the buttons on the TV and the
remote control.
• Check to see if the TVA/IDEO setting is
correct; when watching TV, set to TV, and
when watching video tapes, set to VIDEO 1 , 2 ,
3 o r 4.
• Try another channel. It could be station
trouble.
• Perform AUTO SET UP again using the SET
UP button to return to the factory preset
condition, (see “To perform AUTO SET UP
again" on page 15)
Remote control does not operate
• Batteries could be weak. Replace the
batteries.
• Press TV (FUNCTION) when operating your
TV.
• Make sure the TV’s power cord is connected
securely to the wall outlet.
• Locate the TV at least 3-4 feet away from
fluorescent lights.
• Check the S-Link connection, (see “Using the
S-Link function" on page 11)
• Check the polarity of the batteries.
Dark, poor or no picture (screen tit), good
sound
• Adjust PICTURE in the VIDEO menu.
(see “PICTURE" on page 23)
• Adjust BRIGHTNESS in the VIDEO menu.
(see “BRIGHTNESS" on page 23)
• Check antenna/cable connections.
• Perform AUTO SET UP again using the SET
UP button to return to the factory preset
condition, (see “To perform AUTO SET UP
again” on page 15)
• When VIDEO LABEL is set to WEB, the
screen will darken, creating an ideal picture for
WebTV viewing, (see "VIDEO LABEL" on page
28)
Good picture, no sound
• Press MUTING so that “MUTING” disappears
from the screen, (see “MUTING” on page 16)
• Check the MTS setting in the AUDIO menu,
(see “MTS” on page 24)
• Make sure SPEAKER is set to ON in the
AUDIO menu, (see “SPEAKER” on page 24)
• Perform AUTO SET UP again using the SET
UP button to return to the factory preset
condition, (see “To perform AUTO SET UP
again” on page 15)
Cannot receive upper channels (UHF) when
using an antenna
• Make sure CABLE is OFF in the SET UP
menu, (see “CHANNEL SET UP” on page 26)
• Use AUTO PROGRAM to add receivable
channels that are not presently in TV memory,
(see “CHANNEL SET UP" on page 26)
No color
• Adjust the COLOR in the VIDEO menu, (see
“COLOR” on page 23)
• Black and white programs cannot be seen in
color.
• Perform AUTO SET UP again using the SET
UP button to return to the factory preset
condition, (see “To perform AUTO SET UP
again” on page 15)
Only snow and noise appear on the screen
• Check the CABLE setting in the SET UP
menu, (see “CHANNEL SET UP” on page 26)
• Check the antenna/cable connections.
• Make sure the channel is broadcasting
programs.
• Press ANT to change the input mode.
(see “ANT” on page 17)
Dotted lines or stripes
• Adjust the antenna.
• Move the TV away from noise sources such as
cars, neon signs, or hair-dryers.
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