Purenex Multipure Aqua RO System - Manual (Page 20)

Product Guarantee and Warranty
Multipure 90-Day Guarantee: Multipure demonstrates its confidence in the performance of
its Drinking Water Systems by offering its 90 day money-back guarantee. If you should find
the Drinking Water System unsatisfactory, let us know within thirty days of purchase, and we
will promptly exchange it or refund your money.
Multipure Warranty: Multipure warrants to the original retail customer its Reverse Osmosis
Drinking Water Systems and components to be free of defects in material and workmanship
for use under normal care, and will repair or replace any System at no charge (excluding
transportation to Multipure headquarters) to the customer during the warranty period. The
Housings are warranted for a lifetime (provided that filter has been changed at least once per
year). All exterior hoses and attachments to the System are also warranted for defects in
material and workmanship for one year.
Multipure Filters and RO membrane are warranted for defects in material and workmanship
for use under normal care. The life of the filter cartridges depends upon the amount of impu-
rities in the water to be processed. For optimum performance, it is essential that the filter
cartridges and membrane be replaced as specified herein or when they have processed the
listed capacity, whichever comes first.
Limitations and Exclusions
Except as otherwise expressly provided above, Multipure makes no warranties, express or
implied, arising by law or otherwise, including without limitation the implied warranties of
merchantability and fitness for a particular purpose, to any person. This limited warranty
may not be altered, varied or extended except by a written instrument executed by Multipure.
The remedy of repair or replacement as provided under this limited warranty is exclusive. In
no event shall Multipure Corporation be liable for any consequential or incidental damages to
any person whether occasioned by negligence of the manufacturer, including without limita-
tion damages of loss of use, cost of substitution, property damage, or other monetary loss.
Warranty is valid only if Drinking Water System is operated within conditions listed herein.
What this warranty does not cover: This warranty does not cover defects resulting from
improper installation, (contrary to Multipure’s written instructions), from abuse, misuse,
misapplication, improper maintenance, neglect, alteration accidents, casualties, fire, flood,
freezing, environmental factors, water pressure spikes or other such acts of God.
This warranty will be void if defects occur due to failure to observe the following conditions:
1. The Reverse Osmosis System must be hooked up to a potable municipal or well cold
water supply.
2. The hardness of the water should not exceed 10 grains per gallon, or 171 mg/L.
3. Maximum incoming iron must be less than 0.2 ppm.
4. The pH of the water must not be lower than 3 or higher than 11.
5. The incoming water pressure must be between 40 and 100 pounds per square inch.
6. Incoming water to the RO cannot exceed 100 degrees F (40 degrees C).
7. Incoming TDS (Total Dissolved Solids) not to exceed 1800 ppm.
8. Do not use with water that is microbiologically unsafe or of unknown quality or without
adequate disinfection before or after the system. Systems certified for cyst reduction
may be used on disinfected waters that my contain filterable cysts.
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