Troubleshooting, Matrix does not power on, Cannot view 3d content – Intelix FLX-1616 User Manual

Page 25: Cannot hear surround sound audio, No video from hdbaset input or output

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FLX-1616 Installation Guide

Troubleshooting

Matrix does not power on

Verify power outlet is active.
Verify continuity in power cable.

Cannot view 3D content

Copy EDID from output to input.
Verify display is 3D compatible.
Verify source device can output 3D content.
Verify twisted pair cable does not exceed 40 meters if using the FLX-BI4 or FLX-BO4.

Cannot hear surround sound audio

Copy EDID from output to input.
Verify output can broadcast surround sound audio.
Verify source device is configured to output surround sound audio.
Change input from analog audio to HDMI audio (FLX-HI4A)

No video from HDBaseT input or output

Verify the green link LED on the HDBaseT card is lit solid.