Apple AppleCare Protection Plan for iPad - Manual (Page 29)

29 English
Section 11 (v) is replaced by the following provision:
In carrying out its obligations Apple may, at its discretion and solely for the purposes of monitoring
the quality of Apple’s response, record part or all of the calls between you and Apple, provided that
Apple has informed you about the above and acquired your consent.
Section 11 (vi) is replaced by the following provision:
You agree that any information or data disclosed to Apple under this Plan is not confidential or
proprietary to you. You hereby voluntary consent to the collection, processing and transfer of your
personal data for the purposes of this Plan, as described herein and in the Apple Privacy Policy.
This may include transferring your data to affiliated companies or service providers located in
countries where data protection laws may be less comprehensive than those in your country of
residence, including but not limited to Australia, Canada, countries of the European Union, India,
Japan, the People’s Republic of China and the U.S.
ITALY
AppleCare Protection Plan benefits are in addition to rights provided by consumer protection laws
in your jurisdiction.
Under articles 128-135 of the Legislative Decree n. 206 6 September 2005 (Consumer Code), Italian
consumers have up to 26 months to claim against the seller that a product was defective when
delivered. Defects apparent in the first 6 months, are presumed to have existed at delivery. A
consumer making a claim under the Consumer Code may contact an Apple Authorized Service
Provider to assess if a defect existed at delivery.
Section 8 -
a. If you are a consumer, nothing in these Terms and Conditions shall limit or exclude Apple’s
liability in case of violation of the legislation applicable to the Plan.
b. If you are not a consumer:
(i) these terms and conditions set out the full extent of our obligations and liabilities in
respect of the services under this Plan;
(ii) there are no warranties, conditions or other terms that are binding on Apple except as
expressly stated in the Plan;