Pioneer DDJ-SB - Manual (Page 12)

Problem Check Remedy
Serato DJ Intro operation is unstable. Are you using the latest version of the software? Free updates of Serato DJ Intro can be downloaded from the website. Use the
most recent version. (page 4)
Are you using softwares other than Serato DJ Intro
at the same time? Quit other applications to decrease the load on the computer.
If operation continues to be unstable, try disabling the wireless network or other
wireless connections, antivirus software, the screen saver, the low power mode,
etc.
Is another USB device connected to the computer? Disconnect other USB devices from the computer.
When another USB audio device is connected to the computer at the same time,
it may not operate or be recognized normally.
Are you using a USB hub? USB hubs cannot be used. Connect the computer and this unit directly using
the included USB cable.
There is a problem with the USB port to which this
unit is connected. If your computer has multiple USB ports, try connecting this unit to a different
USB port.
Is this unit connected to a notebook computer
running on its battery? Supply power to the notebook computer from an AC power supply.
(Depending on the notebook computer’s settings, the low power mode may be
set when the computer is running on its battery, automatically reducing the
performance of the computer itself.)
The USB buffer size is too small. Raise the USB buffer size.
The BPM is not displayed.
The sync and auto loop functions do
not work. Has the track been analyzed? Analyze the track.
Is [Set Auto BPM] checked in the offline player
settings? Re-analyze the track with [Set Auto BPM] checked.
For detailed instructions on analyzing tracks, see the Serato DJ Intro software
manual.
BPM is not displayed properly. Is the BPM analysis range set appropriately in the
offline player settings? Change the BPM analysis range, then re-analyze the track. If this does not solve
the problem, set the BPM manually.
Acquiring the manual
The operating instructions may be in a file in PDF format. Adobe ®
Reader ® must be installed to read files in PDF format. If you do not
have Adobe Reader, please install it from the download link on the
CD-ROM’s menu screen.
Downloading the latest version of these
operating instructions
1 Insert the CD-ROM into the computer’s optical drive.
The CD-ROM menu is displayed.
If the CD-ROM’s menu does not appear when the CD-ROM is inserted,
perform the operations below.
! For Windows
Open the optical drive from [Computer (or My Computer)] in the
[Start] menu, then double-click the [CD_menu.exe] icon.
! For Mac OS X
In Finder, double-click the [CD_menu.app] icon directly.
2 When the CD-ROM’s menu is displayed, select [DDJ-
SB: Download the Operating Instructions (PDF file)], then
click [Start].
3 “An internet environment is required to access the
site. Connected to the internet?” is displayed. Click [Yes].
The web browser is launched and the Pioneer DJ support site is
displayed.
4 On the Pioneer DJ support site, click “Manuals” under
“DDJ-SB”.
5 Click on the required language on the download
page.
Downloading of the operating instructions begins.
Downloading the Serato DJ Intro
software manual
1 Insert the CD-ROM into the computer’s optical drive.
The CD-ROM menu is displayed.
If the CD-ROM’s menu does not appear when the CD-ROM is inserted,
perform the operations below.
! For Windows
Open the optical drive from [Computer (or My Computer)] in the
[Start] menu, then double-click the [CD_menu.exe] icon.
! For Mac OS X
In Finder, double-click the [CD_menu.app] icon directly.
2 When the CD-ROM’s menu is displayed, select [Serato
DJ Intro: Download the Software Manual (PDF file)],
then click [Start].
3 “An internet environment is required to access the
site. Connected to the internet?” is displayed. Click [Yes].
The web browser is launched and the Pioneer DJ support site is
displayed.
! To close the CD-ROM menu, click [Exit].
4 Click [Software Info] under [DDJ-SB] on the Pioneer DJ
support site.
5 Click the link to the Serato DJ Intro download page.
The Serato DJ Intro download page is displayed.
6 Log in to your “Serato.com” user account.
Input the e-mail address and password you have registered to log in to
“Serato.com”.
7 From “More Downloads” on the right side of the
download page, click “Serato DJ Intro x.x User Manual”.
Downloading of the Serato DJ Intro software manual starts.
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