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Additional information troubleshooting, Error messages, Error – Pioneer DEH-P7100BT User Manual

Page 62: Troubleshooting, Additional information

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Troubleshooting

Bluetooth audio/telephone

Symptom

Cause

Action

The audio of
the Bluetooth
audio source is
not played
back.

A Bluetooth-con-
nected cellular
phone is cur-
rently in a phone
call.

The audio will be
played back when
the call is com-
pleted.

A Bluetooth-con-
nected cellular
phone is cur-
rently in opera-
tion.

Do not operate the
cellular phone at
this time.

A call was made
with a Bluetooth-
connected cellu-
lar phone and
then immediately
terminated. As a
result, communi-
cation between
this unit and the
cellular phone
was not termi-
nated properly.

Reconnect the
Bluetooth connec-
tion between this
unit and the cellu-
lar phone.

Error messages

When you contact your dealer or your nearest
Pioneer Service Center, be sure to have the
error message recorded.

Built-in CD Player

Message

Cause

Action

ERROR-11, 12,
17, 30

Scratched disc

Replace disc.

Dirty disc

Clean disc.

ERROR-10, 11,
12, 15, 17, 30,
A0

Electrical or me-
chanical

Turn the ignition
switch OFF and
back ON, or switch
to a different
source, then back
to the CD player.

ERROR-15

The inserted disc
does not contain
any data

Replace disc.

ERROR-22, 23

The CD format
cannot be played
back

Replace disc.

NO AUDIO

The inserted disc
does not contain
any files that can
be played back

Replace disc.

SKIPPED

The inserted disc
contains WMA
files that are pro-
tected by DRM

Replace disc.

PROTECT

All the files on
the inserted disc
are secured by
DRM

Replace disc.

USB audio player/USB memory

Message

Cause

Action

NO AUDIO

No songs

Transfer the audio
files to the USB
portable audio
player/USB mem-
ory and connect.

USB memory
with security en-
abled is con-
nected

Follow the USB
memory instruc-
tions to disable the
security.

NO DEVICE

The USB storage
device or iPod is
not connected to
the USB port of
this unit.

Connect a compa-
tible USB storage
device.

SKIPPED

The connected
USB portable
audio player/
USB memory
contains WMA
files that are pro-
tected by
Windows Med-
ia

ä DRM 9/10

Play an audio file
not protected by
Windows Media
DRM 9/10.

PROTECT

All the files on
the connected
USB portable
audio player/
USB memory are
protected by
Windows Media
DRM 9/10

Transfer audio files
not protected by
Windows Media
DRM 9/10 to the
USB portable
audio player/USB
memory and con-
nect.

Additional Information

En

62

Appendix