ATTO Technology 2700C User Manual
ATTO Technology Computer Accessories
Table of contents
Document Outline
- Contents
- 1 ATTO iPBridge provides storage options
- Embedded software features
- Connectivity, infrastructure solutions
- 1.1 ATTO iPBridge 2700R/D physical components
- 1.2 ATTO iPBridge 2700C physical components
- 2 Installation
- Unpacking the packing box; verifying contents
- Placing the iPBridge into your system
- 1 Place the iPBridge on a stable flat surface or install it into a standard rack.
- b. Install the iPBridge horizontally within the rack so it does not reduce the air flow within the rack.
- 2 Connect the host computer to Fibre Channel devices.
- 3 Power up the Fibre Channel devices.
- 4 Connect the iPBridge Ethernet port on the host computer to your network using at least Cat5e cable.
- 5 Connect the AC power cord from the iPBridge to the proper AC source outlet.
- 6 Turn on the power switch on the iPBridge.
- 7 Wait up to two minutes for the iPBridge Ready LED to light indicating the bridge has completed its power-on self test sequence.
- 8 Windows® users continue to Installing Windows drivers; Mac® users continue to Discovering the IP address
- Installing Windows drivers
- 1 Windows automatically detects the iPBridge and asks for the driver in the Add Hardware wizard. Select Install from a list or specific location
- 2 Click Next
- 3 Choose Don’t Search
- 4 Click Next
- 5 Choose Have disk
- 6 Specify the driver as found in the PC folder in the setup CD. The files are in a folder based on your operating system. Use the files directly from the CD or copy them onto a floppy or to a local directory on your hard drive.
- 7 Follow the remaining instructions to complete the installation procedure.
- 8 After the driver is installed, the iPBridge is listed in the System Devices folder.
- Discovering the IP address
- Installing MS iSCSI Initiator for Windows
- 1 Download the latest version of Microsoft® iSCSI Software Initiator from www.microsoft.com/downloads. Searching on iSCSI Initiator helps to locate it.
- 2 Launch the Initiator installation program and follow the instructions.
- 3 Find the Microsoft iSCSI Initiator icon on your desktop and launch the program.
- 4 Click on the Discovery tab.
- 5 Click on the Add button under the target portal heading.
- 6 Type in the iPBridge IP address recorded in Discovering the IP address on page 7.
- 7 Click on OK
- 8 Click the Targets tab.
- 9 Click on Log on button.
- 10 Select Automatically restore
- 11 Click OK to complete logon.
- 12 If the Found New Hardware Wizard appears, follow the instructions and install the driver from the CD that came with your iPBridge.
- 13 Click OK to close the iSCSI Initiator utility.
- Installing iSCSI Initiator for OS X
- Setting up Internet Explorer
- 1 Open your browser
- 2 Select Internet Options.
- 3 In the Internet Options screen, select the Security tab.
- 4 Click on the Trusted Sites icon.
- 5 Click on the Sites button.
- 6 In the text box Add this Web site to the zone, add the IP address of the iPBridge. You may use wild cards.
- 7 Click on Add
- 8 Uncheck the Require server verification check box.
- 9 Click OK.
- 10 At the bottom of the Internet Options box, click on OK and close the box.
- Beginning initial configuration
- Exhibit 2.0-1 Install the iPBridge into a rack using the brackets provided.
- 3 Configure the iPBridge
- Preliminary steps
- ExpressWizard
- 1 Follow the Preliminary steps.
- 2 From the side menu select ExpressWizard.
- 3 Select your storage type
- 4 Click Next.
- 5 In the Devices Detected page, click on Rescan to ensure all the devices you wish in your storage configuration are present. The ExpressWizard uses all attached storage for the configuration.
- 6 When all devices are listed, click Next.
- 7 Data port IP address, subnet mask and gateway information is listed. Change any elements as needed.
- 8 Click Next.
- 9 Select the answer to the question Does your network support Jumbo Frames?
- 10 Click Next.
- 11 Set your administrator password.
- 12 Click Next.
- 13 The configuration for the iPBridge based on your input in the previous screens appears. If the information is correct, click Commit.
- 14 The ExpressWizard configures your iPBridge and storage. You may select items on the left side menu to view the current configuration or to change the configuration.
- 3.1 Target management
- Target names
- Default target node
- Automatically configure a single target
- 1 If you are not already in the ExpressNAV interface, type the IP address of your iPBridge in a standard browser as found in Using ExpressNAV on page 23, click Enter Here, type in your user name and password, and click OK.
- 2 The Status page appears. From the ExpressNAV menu, select Auto Target Mgt.
- 3 Click on the Map all devices to default target button.
- 4 When the action is complete, the iSCSI Target Management page appears. Make any adjustments to the mapping or begin a discovery session.
- Map devices manually
- 1 If you are not already in the ExpressNAV interface, type the IP address of your iPBridge in a standard browser as found in Using ExpressNAV on page 23, click Enter Here, type in your user name and password, and click OK.
- 2 The Status page appears. Select the Manual Target Mgt menu item on the left side of the screen.
- 3 Click on the Device Maps link of the default target.
- 4 Select the devices from the box on the right hand side of the screen and drag to the appropriate LUN on the left.
- 5 Click Submit.
- Automatically configure a single target
- Multiple target nodes
- Access Control lists:
- CHAP to control access:
- Automatically configure multiple targets
- 1 If you are not already in the ExpressNAV interface, type the IP address of your iPBridge in a standard browser as found in Using ExpressNAV on page 27, click Enter Here, type in your user name and password, and click OK.
- 1 The Status page appears. Click on the Auto Target Mgt menu item on the left side of the screen.
- 2 Click on the Map each device to its own target button.
- Manually configure multiple target nodes
- 1 If you are not already in the ExpressNAV interface, type the IP address of your iPBridge in a standard browser as found in Using ExpressNAV on page 27, click Enter Here, type in your user name and password, and click OK.
- 2 The Status page appears. Select the Auto Target Mgt menu item on the left side of the screen.
- 3 In the iSCSI Target Management page, type [name] in the Add an iSCSI target box
- 4 Click on the device map link of your target.
- 5 After the next mapping page opens, drag the boxes representing devices to the LUNs you want.
- 6 Click Submit.
- 7 Repeat from Step 3 for each node you want to configure.
- 8 If you are prompted to restart the iPBridge, go to the Firmware Restart page and restart the iPBridge.
- Exhibit 3.1-1 Target node configurations.
- 3.2 iSCSI configuration
- 1 If you are not already in the ExpressNAV interface, type the IP address of your iPBridge in a standard browser as found in Using ExpressNAV on page 27, click Enter Here, type in your user name and password, and click OK.
- 2 The Status page appears. Click on the menu item which regulates the parameter you wish to change.
- 3 Click Submit on each page after you have made changes to save your choices. When you have completed all changes, go to the Restart page and click on Restart.
- Ethernet
- iSCSI
- CHAP commands
- 3.3 Optional changes
- Preliminary steps
- Modify passwords
- 1 Follow the Preliminary steps
- 2 Click Bridge.
- 3 Enter the Administrator (Admin) password where indicated.
- 4 Enter appropriate information into the New Admin Password, Confirm New Admin Password or New Read Only Password and Confirm New Read Only Password text boxes.
- 5 Click Submit.
- 6 Go to the Restart page and restart the iPBridge.
- Set up a VLAN: Virtual Local Area Network
- Enhance performance
- 4 Remote system monitoring
- SNMP
- 1 Follow the Preliminary steps on page 15.
- 2 Click on Remote Mgt from the side menu. The Remote Management page appears.
- 3 In the SNMP line, click on the enabled button.
- 4 In the SNMP Traps or SNMP Extended Traps line, click on Enable. For details, refer to SNTP and SNMPExtendedTraps on page xii of the Appendix.
- 5 In the SNMP Trap Recipient IP addresses section, enter the IP address of each person you want to notify.
- 6 From the drop-down box next to each trap address, select the level of severity for which you want each address to be notified: None, All, Critical or Warning.
- 7 Click on Submit.
- 8 Go to the Restart page and restart the iPBridge. After rebooting, the iPBridge sends notifications as you set them up.
- Email notification
- 1 Follow the Preliminary steps on page 15.
- 2 Click on Remote Mgt from the side menu. The Remote Management page appears
- 3 Click on the Enabled button for Email Notification
- 4 Type in the sender address (Emails show this name in the From field)
- 5 Type in the SMTP Server IP Address
- 6 Type in the user name and password of your SMTP Email account
- 7 Type in up to five Email addresses
- 8 From the drop-down box, choose None, All, Critical or Warning for each Email address.
- 9 Click on Submit.
- 10 Go to the Restart page and restart the iPBridge. After rebooting, the iPBridge sends notifications as you set them up.
- SNMP
- 5 Updating firmware
- Using ATTO ExpressNAV
- 1 If you have not already, open an ExpressNAV session. For instructions, refer to Opening an ExpressNAV session on page 27.
- 2 Click on the Firmware page.
- 3 Click Browse and locate the firmware you downloaded from the website or from the CD.
- 4 Click Upload and wait until a success message is displayed.
- 5 Click the Restart link.
- 6 Click on Restart.
- Using FTP
- Using ATTO ExpressNAV
- 6 Troubleshooting
- Inside out method
- Check basic diagnostic tools
- Check components
- Check Fibre Channel devices
- 1 Check Fibre Channel device power. Make sure the devices are powering up.
- 2 Watch the drive lights before, during, and after startup.
- 3 Check cable integrity. Check the cables for solid connections.
- 4 If the problem persists, try drives one at a time with different cables, adding drives and cables until the problem occurs. This helps pinpoint the drive or cable causing the problem.
- 5 Check with the manufacturer of the device(s) for further troubleshooting methods.
- Check the iPBridge FC ports
- Check the serial port
- Check iPBridge internal configuration
- Check iPBridge Ethernet ports
- 1 Check Ethernet cable integrity. Check the cables for solid connections. Cat5 cable can cause connection issues with Gigabit Ethernet. Cat5E and Cat6 cable are the best cabling for the iPBridge.
- 2 Verify the IP address, subnet mask, and gateway are properly set on each data port on the iPBridge for your network environment. Refer to Using ExpressNAV on page 27.
- 3 Verify that the Ethernet speed is set to auto: check the Ethernet page of the ATTO ExpressNAV interface, or check the LED link lights to determine if the Ethernet speed is correct. Refer to Visually inspect LEDs on page 20.
- 4 Determine if the iPBridge is set to get its IP information from a DHCP server. If so, verify that the DHCP server has available IP addresses.
- 5 Verify that each used Ethernet port on the iPBridge can be pinged from the desired host. Refer to Ping on page x of the Appendix.
- 6 If using DHCP (the default), verify that the DHCP server is assigning the correct IP information to the host.
- 7 Verify VLAN IDs are either disabled or are set up identically on the iPBridge and the connecting switch.
- 8 Some older switches/hosts cannot auto negotiate between the iPBridge and the switch/host at the desired speed. You may have to force the host/switch or the iPBridge to the desired speed.
- 9 Verify that the host is logging into the iPBridge correctly by viewing the Connections page and determining if there a “session open” status.
- 10 Verify that you are using the correct login procedure for your initiator. For example: When connecting using the Adaptec init...
- Check the LAN/WAN
- 1 Verify that the switch/switches are segmented properly so that hosts and the iPBridge have access to each other.
- 2 If there are routers involved in the setup, make sure the IP addresses and/or MAC addresses of the iPBridge are allowed through the router.
- 3 Verify that the switch can see the iPBridge on the port(s) in question. Refer to your switch vendor’s guide for more information.
- Check the iSCSI Host Adapter or NIC
- 1 Check cable integrity. Check the cables for solid connections. Make sure they are plugged in properly. Inspect cable ends for broken clips and improper wiring.
- 2 Verify that the iSCSI host adapter or NIC is configured with the correct IP information.
- 3 If using DHCP, verify that the DHCP server is assigning the correct IP information to the host.
- 4 Verify that the hosts are running the recommended driver and firmware level for the iSCSI host adapter or NIC vendor.
- 5 Verify that the hosts and the iPBridge Ethernet port in use are using the same port number to communicate iSCSI. Check the ATTO ExpressNAV iSCSI page. The default port number for all ports on the iPBridge is 3260.
- 6 Make sure the host adapter/NIC is configured to log into the iPBridge. Some iSCSI host adapters do not re-login upon reboot or unplug/replug event without marking a check box.
- 7 Some older switches cannot autonegotiate between the host and the switch properly. You could have to force the host or switch to the desired speed.
- Check the iSCSI OS driver
- 1 A PC using an iSCSI storage adapter and an iSCSI OS driver might not work correctly on the same machine. Check with the vendors to make sure they are compatible.
- 2 Verify that the PC has the latest iSCSI driver as well as the required service packs and patches. Check with the iSCSI OS driver vendor for more information.
- 3 Verify that the iSCSI OS driver has started. Look under Device Manager for Windows or lsmod for Linux.
- 4 Verify that the iSCSI OS is still looking for the iPBridge at the right IP address.
- 5 If using DHCP, verify that the DHCP server is assigning the correct IP information to the host.
- 6 Verify that the NIC is configured with the correct IP information.
- 7 Verify that the hosts and the iPBridge are using the same port number to communicate iSCSI on the ATTO ExpressNAV iSCSI page. The default port number for the iPBridge is 3260.
- 8 Check cable integrity. Check the cables for solid connections. Make sure they are plugged in properly. Inspect cable ends for broken clips and improper wiring.
- Check the Operating System
- 1 Verify that the OS has the required service packs or patches installed. If not, obtain the proper service packs and patches and install them.
- 2 Some iSCSI host adapters and iSCSI OS drivers do not always automatically find new targets when plugged in or when forced to rescan. Reboot the hosts.
- 3 Check if the vendor has a new driver. If so, install it.
- Check the applications
- Check Fibre Channel devices
- Performance Issues
- Check Fibre Channel devices
- Check the iPBridge Ethernet ports
- 1 Verify that the data port is set to auto negotiate or forced to 1000 Mb/sec. on the ExpressNAV Ethernet page.
- 2 Verify that the MTU size is set to optimal setting for the LAN/WAN environment. 9k frame size is the current optimized frame size for the iPBridge.
- 3 Verify that the iPBridge TraceLog feature is disabled. Tracelog tracks certain events that occur in the iPBridge. With this log enabled, performance suffers. Refer to TraceLog on page xii of the Appendix.
- Check the LAN/WAN
- 1 Verify that the MTU size is set to optimal setting for the LAN/WAN environment on the ATTO ExpressNAV Ethernet page.
- 2 Verify that each associated port in the IP SAN is configured for 1000Mbs.
- 3 Verify that packets are not being dropped along the LAN/WAN. Many utilities track packet activity and switch statistics.
- Check the Ethernet host adapter or NIC
- 1 Verify that the adapter or NIC is sent to auto- negotiate or forced to 1000 Mbs.
- 2 Set the MTU size to the largest MTU size supported in the LAN/WAN using the Ethernet page in the ATTO ExpressNAV interface.
- 3 Set the maximum transfer size to the most efficient size for the intended target(s). For many tape drives, 64k is the optimal setting.
- Check applications
- Check the host system
- Check the Operating System
- Optimize ATTO ExpressNAV in Internet Explorer
- Use the ATTO iSCSI performance configuration tool for Windows
- Reset/restore factory default
- 7 Interface options
- Using ExpressNAV
- Using the serial port
- 1 Connect a cable from iPBridge RS-232 serial port to the serial (COM) port on a personal computer.
- 2 Turn on the iPBridge.
- 3 Start a terminal emulation program on the personal computer, and use it to connect to the iPBridge. For example, if you are using HyperTerminal on a computer running a Windows operating system,
- b. Click OK.
- c. In the Connect To dialog box, for the Connect using field select the COM port number to which your serial cable is connected.
- d. Click OK.
- e. In the COM Properties dialog box select the following values:
- f. Click OK.
- 4 After you connect to the iPBridge, start-up messages are displayed. These messages are only displayed at start-up. The last line in the start-up message sequence is Ready.
- 5 In serial port sessions, there is no prompt on the line below the word Ready. Begin typing commands in the blank line where the cursor is resting. No user name or password is required for serial port access.
- 6 To verify that you have connected successfully, type help after the Ready prompt and press Enter.
- Using Telnet
- 1 Connect to the iPBridge from a computer on the same Ethernet network.
- 2 Start a Telnet session.
- 3 At the telnet prompt, issue the open command where x.x.x.x is the IP address of the iPBridge.
- 4 If you have to specify a port type, enter the port type “telnet” and the terminal type “vt100”.
- 5 Enter the default values for the user name, root, and the password, Password, if you did not set new values in Modify passwords on page 15.
- Appendix A CLI provides an ASCII-based interface
- Exhibit A-1 Symbols, typefaces and abbreviations used to indicate functions and elements of the command line interface used in this manual.
- CLI error messages
- CLI summary
- Alphabetical CLI command explanations
- AccessControl
- AccessEntry
- AutoMap
- BridgeModel
- BridgeName
- ClearEventLog
- ClearTraceLog
- Date
- DeleteAllMaps
- DisplayEventLog
- DisplayEventLogFilter
- DisplayTraceLog
- DisplayTraceLogFilter
- DPMTU
- DumpConfiguration
- DumpEventLog
- DumpTraceLog
- EmailFromAddress
- EmailNotify
- EmailNotifyAddress
- EmailPassword
- EmailServerAddress
- EmailUsername
- EthernetSpeed
- EventLog
- EventLogFilter
- Exit
- ExpressFairness
- FCConnMode
- FCDataRate
- FCHard
- FCHardAddress
- FCPortErrors
- FCPortList
- FCTargets
- FCWWName
- FirmwareRestart
- Help
- IdentifyBridge
- Info
- IPAddress
- IPDHCP
- IPGateway
- IPSubnetMask
- iSCSIAlias
- iSCSIChap
- iSCSIChapSecret
- iSCSIInitiators
- iSCSIPortNumber
- iSCSITarget
- iSCSITargetNameDisplay
- iSCSIWANIPAddress
- iSNSLoginControl
- iSNSServer
- IsReserved
- MaxOpTemp
- MinOpTemp
- OpTempWarn
- Password
- Ping
- ReadOnlyPassword
- ReadOnlyUsername
- Reserve
- ResetFCPortErrors
- RestoreConfiguration
- RMON
- Route
- RouteDisplay
- SaveConfiguration
- SerialNumber
- SerialPortBaudRate
- SerialPortEcho
- SNMP
- SNMPDumpMIB
- SNMPExtendedTraps
- SNMPTrapAddress
- SNTP
- SNTPServer
- SpeedWrite
- SpeedWriteDefault
- TailEventLog
- Temperature
- Time
- TimeZone
- TraceLog
- TraceLogFilter
- Username
- VerboseMode
- VirtualDriveResponse
- VLAN
- Voltage
- WrapEventLog
- WrapTraceLog
- Exhibit A-2 Default history Control table (buckets and interval in hexadecimal) for the RMON CLI command.
- Appendix B Safety standards and compliances
- FCC Standards: Radio and Television Interference
- This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the ins...
- This Class A digital apparatus complies with Canadian ICES-003.
- Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
- Declaration of Conformity
- This following statement applies to the ATTO iPBridge.
- This device has been tested in the basic operating configuration and found to be compliant with the following European Union standards
- Application of Council Directive: 89/336/EEC
- Standard(s) to which conformity is declared: EN55022, EN5024, CE60950
- This Declaration will only be valid when this product is used in conjunction with other CE approved devices and when the entire system is tested to the applicable CE standards and found to be compliant.
- The ATTO iPBridge 2700 complies with Directive 2002/95/EC on the Restriction of the Use of Hazardous Substances in Electrical and Electronic Equipment (RoHS).
- Appendix C Warranty information