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Troubleshooting – ASKO D3152 User Manual

Page 22

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22

Customer Care Center

1-800-898-1879

www.askousa.com

Troubleshooting

Problems

Possible causes

Action

• The spray arms are not

rotating.

• Old dishwasher detergent.

Note! Detergent is perishable.

• Incorrect dosage of

detergent.

• Wrong wash program se-

lected

• Incorrect loading of the dish-

washer.

• Glasses and cups have tipped

over during the wash.

• Incorrectly set rinse aid

dispenser.

• Phosphate-free detergent in

combination with hard water.

• Too high a temperature and/or

too much detergent can cause

etching on(crystal) glass.

Unfortunately this cannot be

remedied, only prevented!

• Too high dosage of rinse aid.

The dishes are not clean.

Stains or a film on the

china.

The china has a whitish-

blue sticky film.

• Lift off the arms and clean.

• Avoid large packs.

• Dispense according to the

level of water hardness.

•Heavier programs are longer,

and use higher temperatures

for dirtier loads. Use a heavi-

er program better suited for

the load.

• Do not cover china with large

bowls or the like. Try not to

place too much tall glassware

in the corners of the baskets.

• Load the china securely.

• See the chapter on rinse aid.

• Change detergent.

• Wash (crystal) glass at a

low temperature and use

dishwasher detergent spar-

ingly. Contact the dishwasher

detergent manufacturer.

• Reduce dosage. See the

chapter on rinse aid. If the

water is very soft, you could

try diluting the rinse aid with

water (1 part rinse aid, 1 part

water).