GeneralAire DH95 Dehumidifier - Manual (Page 7)

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Limited Warranty
Applies in U.S.A. and Canada Only
FAILURE TO MAINTAIN YOUR EQUIPMENT WILL VOID THIS WARRANTY
COVERED EQUIPMENT
The following General Filters, Inc. equipment is covered by the Limited Warranty:
Whole House Dehumidifier Units: DH95 (“Covered Equipment”)
TWO (2) YEARS COVERAGE - RESIDENTIAL APPLICATIONS
DH95 Parts are warranted by General Filters, Inc. (“Company”) for a period of two (2) years from the date of the original installation,
when installed in residential applications (“Limited Warranty Period”).
“EXTENDED COVERAGE EQUIPMENT”: COMPRESSORS
DH95 - Five (5) Years. Compressor warranty is five (5) years from the date of the original installation in all residential applications
(“Extended Warranty Period”). (Note, commercial applications warranty is 2 years.)
EXCLUDED COMPONENTS
The following components are not covered by this warranty: cabinets, cabinet pieces, air filters, driers, refrigerant, refrigerant line
sets, wiring, fuses, and unit accessories.
CARE OF EQUIPMENT
The Covered Equipment must be properly installed, operated and maintained in accordance with the installation, operation and
maintenance instructions provided with each unit of Covered Equipment. Failure to provide maintenance according to Company’s
instructions will void this Limited Warranty. Owner may be asked to provide written documentation of annual and other periodic
preventive maintenance.
WARRANTY TERMS
This Limited Warranty is valid only for the original customer purchasing from Company or an authorized reseller (“Owner”), subject
to proof of purchase and not transferable. This Limited Warranty will be null and void upon attempted assignment or transfer. If
during the Limited or Extended Warranty Period, Covered or Extended Coverage Equipment fails because of a manufacturing
defect, Company will provide a free replacement part to the Owner through a licensed service contractor. All repairs of Covered and
Extended Coverage Equipment must be made with authorized service parts by a licensed service dealer or contractor. Owner must
pay shipping charges and all other costs of Limited Warranty service. Company will not pay labor involved in diagnostic calls or in
removing, repairing, servicing or replacing parts. Such costs may be covered by a separate warranty provided by the installer. This
Limited Warranty does not cover any costs related to changes to Covered or Extended Coverage Equipment that may be required
by any codes, laws, or regulations that may become effective after initial purchase of the same by Owner. NOTE: If the date of
original installation cannot be verified, the warranty period will be deemed to begin one (1) months after the date of manufacture.
CUSTOMER RESPONSIBILITIES
As a further condition to obtaining Limited Warranty coverage hereunder, Owner must provide a valid warranty claim to Company
such that Company receives such claim prior to the end of the applicable Limited or Extended Warranty Period. Company shall
have no obligation hereunder with respect to any claim received by Company after the expiration of the applicable Limited or
Extended Warranty Period. As a further condition to obtaining limited warranty coverage hereunder, the Owner must present forms
of invoices evidencing proof of purchase and installation of Covered Equipment. The Owner must complete our online Returns
Form (www.generalfilters.com/returns), to arrange for applicable Limited Warranty service. Limited Warranty service will be
performed during customary, daytime working hours. If the Covered or Extended Coverage Equipment must be shipped for service,
Owner shall be solely responsible for properly packaging the Covered or Extended Coverage Equipment, for all freight charges, and
for all risk of loss associated with shipment. Owner must also provide complete model and serial number, proof of required periodic
maintenance, installation date and location and an accurate description of the problem.
WARRANTY LIMITATIONS
1. This Limited Warranty is void if the Covered or Extended Coverage Equipment is removed from the original installation site.
2. This Limited Warranty does not cover damage or defect resulting from:
• Flood, wind, fire, lightning, mold, or installation and operation in a corrosive atmosphere, or otherwise in contact with
corrosive materials (chlorine, fluorine, salt, recycled waste water, urine, fertilizers, or other damaging substances or
chemicals)
• Accident or neglect or unreasonable use or operation of the equipment including operation of electrical equipment at
voltages other than the range specified on the unit nameplate (includes damages caused by brownouts)
• Modification, change or alteration of the equipment, except as directed in writing by Company
• Operation with system components (indoor unit, outdoor unit and refrigerant control devices) which do not match or meet
the specifications recommended by Company
• Use of contaminated or alternate refrigerant
3. The installation of replacement parts under the terms of this Limited Warranty does not extend the original Limited or
Extended Warranty Period.