Alpha Technologies CORDEX QUICK REFERENCE CARD—SOFTWARE VERSIONS 2.0 AND GREATER User Manual

Alpha Technologies Software

Solution

Symptom

International technical assistance (outside Canada & USA)

1-604-436-5547

ROUBLESHOOTING

UIDE

UICK

TART

Active alarm.

Active alarm has
been silenced.

Major alarm.

Minor alarm.

Alarm message
only.

Rectifiers Info.,
# of rectifiers.

# of rectifiers in
Power Save.

Float mode.

Equalize mode.

Battery Test mode.

1 LCD

Active areas are touch sensitive and respond best to a stylus

suited for this purpose. Tap to activate a new window of operation.

2 Analog Signals Display

Digits are normally displayed two rows

high. Tap this active area to minimize digits and display labels. Tap
again for signals display and configuration.

3 Alarm Indication

This active area displays text of alarm notification

or status. Tap for alarms display and configuration. Alarm cutoff
(ALCO) and Power Save may be accessed here.

4 Date and Time

Tap this active area to edit.

5 Argus (Home Page) Icon

Tap this active area to login, adjust

contrast of display, reset, and select language.

6 Software Revision

Current version number of the CXC software.

7 Alarm Condition and Icons

Indication of alarms and priority are

displayed here. See also Alarm Symbols.

8 Rectifiers Information

This active area displays the number of

rectifiers on-line. For a converter only system, a value of 0 will be
displayed. See also Alarm Symbols.

9 Mode Status

This active area shows mode of operation and Temp

Comp activation along with the duration until the mode changes.

Applying Startup Power

1. Initiate startup routine by applying power to the CXC; e.g., Close

battery breaker or close converter/rectifier input and output breakers.

The CXC will perform a short self-test as it boots up. Alarm alerts are normal.

2. Check and adjust alarms and control levels in the CXC’s submenus.

3. Check and adjust group settings in the CONVERTERS or

RECTIFIERS submenus; e.g., float, equalize voltage, etc.

4. Verify COMMUNICATIONS settings as needed.

5. Program the CXC’s TEMP COMP and AUTO EQUALIZE settings as

needed.

6. Test relay OUTPUT ALARM\CONTROLS as needed; e.g., Major

Alarm, LVD, etc.

Remote Communications (see manual Chapter 9)

The CXC can be set up, monitored and tested via Craft port (null
modem), ETHERNET 10/100 Base-T or over a phone line using a
modem. Some standard scenarios are described below:

> Network (TCP/IP secured by user) to CXC rear Ethernet port.

> Computer to CXC using a null modem cable connected to the Craft

port.

> Laptop to CXC via direct Ethernet connection using a standard

crossover cable.

> External modem to CXC via RS-232 serial data connection using a

straight through cable connected to the rear RS-232 port.

> External Argus DC modem (CXCI model).

> Internal modem (see ordering options).

CAN bus (located next to the Ethernet port) is provided for
connection to the Cordex series of converters, rectifiers and smart
peripherals.

RS-485 bus provides a secondary connection for products (e.g.,
Pathfinder rectifiers) that do not support the CAN bus interface.

Converter and Rectifier Tips

The Cordex Converter and Rectifier modules are plug and play.
When a module is added to the system, the CXC will detect and
update the converter/rectifier inventory automatically.

If module communication has failed, or a module has been removed
from the system, an INVENTORY UPDATE must be initiated manually.

Controller Tips

Use the CXC GUI or web interface to ensure that the operating
levels (e.g., input/output voltage, converter voltage, etc.) are within
operating parameters of alarm and control thresholds.

Rectifier Communications
Lost
(RECT COMMS LOST)

Check cable connections for breaks or loose contacts.
Ensure all rectifiers are secured and tightly screwed in to the shelf.
Perform INVENTORY UPDATE by tapping the Rectifiers

Information area and then tapping on Inventory Update.

Rectifier Lockout
(RECT LOCKOUT)

Pathfinder rectifier modules with LCD option:

Check if any rectifiers menu has been accessed. Rectifiers must be

in normal operation mode. Perform INVENTORY UPDATE.
Set all rectifiers for Remote Access enabled and Remote Adjust

Access enabled.

No Communications at
RS-232 Port

Set web routing to Front Craft Port in the web settings option of the

COMMUNICATIONS menu.
Ensure the baud rate is set to match.
Ensure you are using a NULL modem cable.

Relays Not Triggering
During Alarm Condition

Ensure alarm condition is mapped to a relay (ALARMS menu).
Ensure polarity of relay is set correctly (HARDWARE menu).
Ensure CUTOFF ALL ALARMS has not been selected.

Rectifier Minor/Major Alarm

Ensure system load is at least 5% of the current rating of the power

modules used in the system or a battery is connected.
Check the rectifier sending the alarm for specific alarm condition.
Perform RECTIFIER REPORT by tapping the Rects (rectifiers

information) area and then tapping on Rectifier Report.

New Rectifier Has Not
Been Acquired

Ensure all rectifiers are secured and tightly screwed in to the shelf.
Perform INVENTORY UPDATE (via Rects area).
Perform RECTIFIER REPORT (via Rects area) to confirm

acquisition.

Unable to communicate with
CXC via the Ethernet port
(for CXCI, see below)

Ensure IP settings are correct (COMMUNICATIONS menu).
Reboot CXC after changing IP settings: select Reset from the

Option button and save settings if prompted.
Use a straight through cable for network connection.
Use a crossover cable only when connecting directly to a PC.
Try pinging the CXC IP address to verify connectivity.
Contact your IT department to ensure both the CXC and PC can

actually communicate across the network.

Unable to communicate with
CXCI: IP reset procedure

Press and hold the front panel reset button for three seconds.
The CXCI will beep three times, IP will be reset (to 10.10.10.201)

and DHCP will be disabled.
The settings will be saved and the CXCI will then reset.
Access will permissible with a laptop and a standard network

crossover cable.

Web interface loads but
shows no live data

Ensure you are using the latest version of Microsoft

Internet

Explorer. Performance with any other browser is limited and varies
from browser to browser.

Screen is too bright/dim

Tap the Argus icon (shown above) and select Contrast from the

pop-up window.
Use the slider on the GUI to adjust contrast as desired.
Tap the check mark to complete adjustment.
Enter the Supervisor password to confirm.

Technical assistance call toll-free (in Canada and the USA)

1-888-462-7487

LARM

YMBOLS

RONT

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ESCRIPTION

LCD — N

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ODE

ORDEX

UICK

EFERENCE

ARD

—S

OFTWARE

ERSIONS

2.0

AND

REATER