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Troubleshooting – AcuRite 13022 Alarm Clock User Manual

Page 10

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10

Troubleshooting

No outdoor sensor

reception

no bars

If the wireless signal indicator shows no bars:
• Relocate the clock and/or the outdoor sensor. The units

must be within 330 ft (100 m) of each other.

• Make sure both units are placed at least 3 feet

(.9 m) away from electronics that may interfere with

the wireless communication (such as TVs, microwaves,

computers, etc).

• Use standard alkaline batteries (or lithium batteries in

sensor when temperature is below -4ºF/-20ºC). Do not

use heavy duty or rechargeable batteries. NOTE: It may

take up to 20 minutes for clock and sensor to synchronize

after batteries are replaced.

Clock is too dark,

hard to read or

doesn’t work

• The backlight may automatically turn off for 10 minutes at

2:00am and 3:00am to acquire the atomic clock signal.

• Verify power adapter is plugged in.
• Check that the batteries are installed correctly. Batteries

may need to be replaced.

• Increase brightness using +/– buttons, located on the

back of the clock.

• The optimum viewing angle for this product is from slightly

above it.

• Reset the unit by pressing the reset button, located on the

bottom of the clock.

Inaccurate

temperature

• Make sure both the clock and sensor are placed out of

direct sunlight and away from any heat sources or vents

(see page 8).

Outdoor

temperature

is flashing or

showing dashes

Flashing of the outdoor temperature is generally an

indication of wireless interference.

1. Bring both the sensor and clock indoors, side by side

and remove batteries from each.

2. Make sure the A-B-C switch on both units match.
3. Reinstall batteries in outdoor sensor.
4. Reinstall batteries in clock.
5. Let the units sit within a couple feet of each other for

about 20 minutes to gain a strong connection.

Atomic signal or time

syncing problems

For additional troubleshooting, please visit:
http://www.nist.gov/pml/div688/grp40/radioclocks.cfm

If your AcuRite product does not operate properly after trying

the troubleshooting steps, visit www.AcuRite.com or call

(877) 221-1252 for assistance.