Accu-Chek Advantage User Manual
Page 53
Warranty and Service Instructions
All requests for return of Accu-Chek Advantage
meters under the above warranty or service policy
must be made to Accu-Chek Customer Care
SM
by
calling 1-800-858-8072. You will be mailed a return
authorization label which must be affixed to your
carton for shipping the system to Roche Diagnostics.
Cartons received without this label will be returned
to you at your expense.
Customers experiencing difficulties should review
the
Troubleshooting Guide on page 88 of this man-
ual. Further inquiries should be directed to
Accu-Chek Customer Care
SM
at 1-800-858-8072.
Be sure to fill out and mail the warranty card that
comes with the Accu-Chek Advantage System.
CAUTION — A RESTRICTED LICENSE LIMITS USE
OF THE ACCU-CHEK
®
ADVANTAGE
®
SYSTEM —
READ CAREFULLY THE LIMITATIONS RECITED
BELOW.
The Accu-Chek
®
Advantage
®
system (meter, including the
code key, and test strips) and its use is protected by US
Patent Nos. 5,508,171; 5,053,199; 5,288,636; 5,405,511;
5,366,609; 5,762,770 (applies only to Accu-Chek
®
Advantage
®
test strips); Re. 36,268 (applies to the
Accu-Chek
®
Advantage
®
and Complete
™
systems when used
with Accu-Chek
®
Comfort Curve
®
test strips); and 5,352,351.
A license to use the Accu-Chek Advantage system is only
Other Information
103
chaser or any other person for any incidental, con-
sequential, indirect, special, or punitive damages aris-
ing from or in any way connected with the purchase
or operation of the meter or its parts. No warranty of
merchantability or fitness for a particular purpose, if
any is implied from the sale of the meter, shall extend
for a longer duration than 3 years from the date of
purchase.
Some states do not allow limitations on how long an
implied warranty will last or the exclusion of inci-
dental or consequential damages, so the above
elimination and exclusion may not apply to you. This
warranty gives you specific legal rights, which vary
from state to state.
Non-Warranty Service Policy
Roche Diagnostics’ Non-Warranty Service Policy
applies to meters if the above warranty has not
become effective, has become inapplicable, or has
expired. Roche Diagnostics will repair or replace at
its option meters returned to it for a service charge
(not to exceed $35). Replacement will be with like or
similar product.
Replacement (or repaired) meters will be warranted
for a period of 90 days from shipment under a limit-
ed warranty providing for replacement of parts and
labor at no charge.
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