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Appendix, A. troubleshooting – Vivotek v User Manual

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Appendix

A. Troubleshooting

Status LED
After powering up, the Network Camera performs a self-diagnostic to detect any
hardware defects. The following table lists the LED patterns in general. In case of any
fatal error, the LED will blink in a pattern other than those below.

Condition LED

color

During self-diagnostic after power on

blink between red and green

No network

Red is ON

Getting IP

Green is flash every

0.5

sec

Talk only / mute

Green is flash every

1

sec

Listen only / Full duplex / half duplex

Green is flash every

0.5

sec

Reset and Restore
At the left side of the camera there is a button hidden in the
pinhole as shown in the picture. It is used to reset the
system or restore the factory default settings. Sometimes
resetting the system sets the system back to normal state. If
the system problems remain after reset, restore the factory
settings and install again.
RESET: Poke the wrench to click on the button.

RESTORE: 1. Poke the wrench to press on the
button continuously.
2. Wait for self-diagnostic until the LED turns
orange.
3. Withdraw the wrench.

Restoring the factory defaults

will erase any previous settings.
Reset or restore the system after
power on.