LaCie DELL PRECISION KY0730482 - Manual (Page 24)

Troubleshooting
page 24
LaCie d2 SCSI Hard Drive
Problem Questions to Ask Possible Solutions
The drive is not recognized. Is the terminator on the LaCie drive set Check the terminator. It should be attached
correctly?
for an LVD/Wide drive only if it is the last
device in your SCSI chain. Otherwise, it
should not be attached.
Are the pins and holes in the SCSI Turn off your computer and SCSI peripherals
connectors straight and not deformed? and check the cables and connectors.
Replace the cables if necessary.
Are you using the correct SCSI driver? Make sure you are using the most recent
drivers supplied by the manufacturer of the
SCSI card. Contact the SCSI card
manufacturer or LaCie Technical Support for
more details.
The drive is working slowly. Is the drive part of a SCSI chain? Isolate the drive and see if performance
improves.
The LVD drive seems to be working Is the LVD drive connected to a If it is, then this drop in performance is
slowly. Narrow SCSI port, or is part of a normal. When connected to Narrow or SE
mixed LVD-SE chain? buses or chains, the performance of LVD
drives drops to match the performance of the
Narrow/SE bus. See Appendix 1 for more
details.
Are you using LVD cables and If you are not using LVD cables and
terminators? terminators, non-LVD cables and terminators
will slow down the performance of an LVD
drive by constricting the speed to non-LVD
standards.
The SCSI card is not recognized. Is the SCSI card driver installed correctly Windows 98 SE & Me Users: Go to Start >
and enabled?
Settings > Control Panel > System > Device
Manager > SCSI Controller > click on the +
sign next to the controller icon, and you
should see the device listed.