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Solid State Logic XLogic Delta LINK MADI HD User Manual

Page 29

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25

Symptoms

Possible solutions

The Delta-Link MADI HD

is not detected by the software.

Check that the Delta-Link MADI HD is connected to the mains supply and that the

Power switch is in the On position (the Power LED should be lit). Check the

condition of the mains cable. Check that the Delta-Link MADI HD is connected to

the Pro Tools

®

HD cards via suitable DigiLink cables and check the condition of

these cables.

There is no sound or there is

noise. The Lock LED flashes.

Check that the Delta-Link MADI HD is receiving a suitable WordClock or

FrameClock signal compatible with the Sample Rate selected in Pro Tools

®

.

The Delta-Link MADI HD

is recognized by the Pro Tools

software and the Lock LED is lit.

However, there is no sound.

Check the MADI connections and the condition of the MADI cables. In particular,

make sure that the MADI inputs of the Delta-Link MADI HD are connected to

MADI outputs and vice versa of the other device(s). Please note that MADI cables

are sometimes marked “A” at one end and “B” at the other end, which can be

confusing and sometimes results in two MADI inputs or two MADI outputs being

interconnected by mistake.

Bad audio.

This may be caused by a MADI mode mismatch between the Delta-Link MADI HD

and the device connected to its MADI ports (e.g. a unit from the SSL Alpha-Link

MADI series). The MADI format allows either 56/28/14 or 64/32/16 input/output

channels, depending on the selected Sample Rate. Devices connected via MADI

must use the same MADI mode! Varispeed operation is not currently supported

– changing the seeings of the other device is necessary. (For an SSL Alpha-Link

MADI interface, please refer to the corresponding manual.)