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Known issues – Solid State Logic XLogic Delta LINK MADI HD User Manual

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21

Known issues

Start up errors

When the Pro Tools

®

software starts up, it uses the settings defined during the previous session, e.g. number and type of Audio

Interfaces, I/O setup, etc.

If you have used a Legacy Audio Interface (defined through menu:

Setup|Hardware

), and then replaced its current Audio

Interfaces with the Delta-Link MADI HD, the Pro Tools

®

software will display the following error message: “DAE error -1125

was encountered”. This is because the Legacy Audio Interface cannot be detected anymore. After clicking “OK”, the ProTools

®

software will close without allowing you to change the Hardware setup!

Solution 1. (Mac or PC)

• An easy way to get around this problem is to startup ProTools

®

with the Delta-Link MADI HD switched OFF. The

following message will eventually be displayed: “Unable to find an Audio Interface attached to..”. At this point, power

up the Delta-Link MADI HD and click “OK”. Pro Tools

®

will then continue its start up procedure.

Solution 2. (Mac Only)

• Another way to solve this problem is to delete the “DigiSetup.OSX” file and the “DAE prefs” folder in the

“Library/Preferences” folder. This will force Pro Tools

®

to start up using a default configuration (48kHz, limited

“Voices”, no Hardware knowledge...)

For either solution, now go to menu:

Setup|Hardware

and make sure all Legacy Interfaces are removed from the Peripherals

list (see over leaf).