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Sony Q READER PRS-500 User Manual

Page 60

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2-680-300-01(1)

Connection to the computer

Symptom

Cause or corrective action

Sony Reader cannot

be operated during

USB connection.

 Sony Reader cannot be operated

while it is connected to a computer.

Sony Reader cannot

be recognized.

 Is the power of Sony Reader

turned on? Is the USB cable

connected properly?

Verify the above and try again.
 Are you using a USB hub or USB

extension cable?

Connecting Sony Reader via a USB

hub or extension cable may not work

and is not supported. Connect the

USB cable directly to the computer.

 Verify that

(indicating

connection via USB) is displayed at

the top of the Sony Reader screen.

If Sony Reader still cannot be

recognized, disconnect the USB

cable from Sony Reader, then

reconnect it after a while.

If the optional cradle is used,

remove Sony Reader from the

cradle, then replace it after a while.

Content cannot be

transferred to Sony

Reader from your

computer.

 The USB cable is not connected

properly. Disconnect the USB

cable, then reconnect it.

 There is not enough free space on

Sony Readers memory. Transfer any

unnecessary content back to

CONNECT Reader, then delete it to

increase free space on Sony Reader.

Continued

60

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