Sony Q READER PRS-500 - Manual (Page 59)

2-680-300-01(1)
Reading/playing/viewing contents
Symptom Cause or corrective action
A book cannot be read.  A book with copyright protection
cannot be read on any device
other than the authorized one.
An audio file cannot be
played back.
 Audio files that are not supported
by Sony Reader cannot be played.
For details on supported audio
files, refer to page 45 .
Sound is not output.  Raise the volume if it is set low.
 If sound is not output through
headphones, make sure the
headphone plug is firmly inserted
in the headphone jack.
A picture cannot be
displayed.
 Picture files that are not supported
by Sony Reader cannot be viewed.
For details on supported picture
files, refer to page 49 .
 A picture of large size may not be
displayable, and its file will not
appear in the list. Delete the
picture file using CONNECT
Reader.
The data on Continue
Reading, Bookmark or
History of some files is
missing.
 If the file status has changed (such
as in the following cases), the data
on Continue Reading, Bookmark
or History may be deleted.
• A Text/RTF/PDF file is edited.
• An eBook purchased with a
authorized Sony Reader is read on
another de-authorized Sony Reader
by memory card transfer.
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