IOGear GHPU01 User Manual
Page 75
Getting Technical Support
72
1) What is the purchase date and serial number of the product?
2) Were any messages displayed on the screen when the error occurred? If so, what
was the exact wording of the message?
3) What type of Computer are you using?
4) When does the problem occur?
5) Can the problem be reproduced? If so, what are the steps necessary to reproduce
the problem?
6) What version of the OS are you using?
7) Are you on a network? If so, what type of network is it?
8) What have you already tried to get the problem resolved?
See also other documents in the category IOGear Hardware:
- Wireless GWP512 (16 pages)
- GHPB32 (76 pages)
- GHPB32 (76 pages)
- USB Print Server GPSU01 (44 pages)
- M1063 (32 pages)
- GUIP201 M1023 (68 pages)
- GICe720S3W6 (16 pages)
- GBU321 (43 pages)
- GBU221/321 (60 pages)
- Wireless-N GWU623 (76 pages)
- GICe702S3R5W6 (28 pages)
- USB PDA/ Serial Adapter GUC232A (1 page)
- GIC711SW6 (16 pages)
- GWU513 (60 pages)
- MINIHUB GUH224 (1 page)
- GHE135U (36 pages)
- GBU241W6 (68 pages)
- IEEE 1394 (32 pages)
- HomePlug GHPB01 (74 pages)
- GBMA211 (1 page)
- Bluetooth USB Print Adapter GBP201 (26 pages)
- MINIVIEW GCS632U (33 pages)
- Wireless USB Adapter GUWA200 (30 pages)
- M1057 (56 pages)
- GIC704SR5W6 (28 pages)
- GPS702e3W6 (16 pages)
- Enhanced Data Rate Bluetooth USB Adapter GBU221P (60 pages)
- Bluetooth 2.0 USB Micro Adapter GBU421 (69 pages)
- BOSS GNS1000 (82 pages)
- GUC2020DW6 (24 pages)
- GBU301 (48 pages)
- Wireless USB Print Server GPSR01U (80 pages)
- GBS301 (44 pages)
- Wireless GWP511 (26 pages)
- DVI Net ShareStation GDIP201 (74 pages)
- GMD2025U (2 pages)
- USB Multi GMFPSU01 (44 pages)
- MINIVIEW GCS1762 (46 pages)
- FireWire 800 GIC3800 (8 pages)
- GCS632U (30 pages)
- GHPB21 (74 pages)
- USB Paralell Printer Cable GUC1284B (1 page)