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Consumer services, Important phone numbers, In-home repair service – GE Monogram ZDW24 User Manual

Page 10: Ge answer center, Service contracts, Parts and accessories, Further service, For customers with special needs

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GE will provide Braille controls for a variety of
Monogram appliances, and a brochure to assist in
planning a barrier-free kitchen for persons with
limited mobility.

Consumers with impaired hearing or speech who have
access to a TDD or a conventional teletypewriter may
call 800-TDD-GEAC (800-833-4322) to request
information or service.

With the purchase of your new Monogram appliance, receive the assurance that if you ever
need information or assistance from GE, we’ll be there. All you have to do is call—toll-free!

In-Home Repair Service

800-GE-CARES (800-432-2737)

We provide expert repair service, scheduled at a time
that’s convenient for you.

Our factory-trained technicians know your appliance
inside and out—so most repairs can be handled in just
one visit.

GE Answer Center®

800.626.2000

You can call any time. The GE Answer Center

®

service is open 24 hours a day, 7 days a week.

Service Contracts

800-626-2224

With a service contract GE Consumer Service will still
be there after your warranty expires.

With a multiple-year contract, you’re assured of future
service at today’s prices.

Parts and Accessories

800-626-2002

Individuals qualified to service their own appliances
can have parts or accessories sent directly to their home.

VISA, MasterCard and Discover cards are accepted.

Further Service

If for some reason you are not happy with the service you
receive, here are three steps to follow for further help.

First,

contact the people who serviced your appliance.

Explain why you are not pleased.

Next,

if you are still not pleased, write all the

details—including your phone number—to:

Consumer Relations
GE Appliances
Louisville, KY 40225

Finally,

if your problem is still not resolved, write:

Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606

For Customers With Special Needs…

800.626.2000

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