Portable transducer 3, Maintenance, Year limited warranty – Humminbird 530508-3_A User Manual

Page 3: Humminbird® service policy, Returning your unit for service

Portable Transducer

530508-3_A

Maintenance

If your boat remains in the water for long periods of time, algae and other
marine growth can reduce the effectiveness of the transducer. Periodically
clean the face of the transducer with hot water. Pivoting the transducer up in
the bracket may allow better access for inspection or cleaning.

If your boat remains out of the water for a long period of time, it may take
some time to wet the transducer after it is returned to the water. Small air
bubbles can cling to the surface of the transducer and interfere with proper
operation. These bubbles will dissipate with time, or you may wipe the face of
the transducer with your fingers after the transducer is in the water.

1-Year limited Warranty

We warrant the original retail purchaser that products made by Humminbird®
have been manufactured free from defects in materials and workmanship.
This warranty is effective for one year from the date of original retail purchase.
Humminbird® products found to be defective and covered by this warranty will
be replaced or repaired free of charge at Humminbird® option and returned to
the customer freight prepaid. Humminbird® sole responsibility under this
warranty is limited to the repair or replacement of a product that has been
deemed defective by Humminbird®. Humminbird® is not responsible for
charges connected with the removal of such product or reinstallation of
replaced or repaired parts.

This warranty does not apply to a product that has been:

• Improperly installed;

• Used in an installation other than that recommended in the product

installation and operation instructions;

• Damaged or has failed because of an accident or abnormal operation;

• Repaired or modified by entities other than Humminbird®.

Please retain your original receipt as a proof of the purchase date. This will be
required for in-warranty service.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES,
OBLIGATIONS OR LIABILITIES ON THE PART OF HUMMINBIRD® AND WILL BE
THE CUSTOMER'S EXCLUSIVE REMEDY, EXCEPT FOR ANY APPLICABLE
IMPLIED WARRANTIES UNDER STATE LAW WHICH ARE HEREBY LIMITED IN
DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN NO
EVENT WILL HUMMINBIRD® BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY RELATING TO THE PRODUCTS.

Some states do not allow limitations on an implied warranty, or the exclusion
of incidental or consequential damages, so the above exclusions may not
apply to you. You may also have other rights, which vary from state to state.

Humminbird® Service Policy

Even though you'll probably never need to take advantage of our incredible
service policy, it's good to know that we back our products this confidently.
We do it because you deserve the best. We will make every effort to repair
your unit within three business days from the receipt of your unit at our
factory. This does not include shipping time to and from our factory. Units
received on Friday are typically shipped by the following Wednesday, units
received Monday are typically shipped by Thursday, etc.

All repair work is performed by factory-trained technicians to meet exacting
factory specifications. Factory-serviced units go through the same rigorous
testing and quality control inspections as new production units.

After the original warranty period, a standard flat rate service charge will be
assessed for each repair (physical damage and missing parts are not
included). Any repairs made after the original warranty will be warranted for
an additional 90 days after service has been performed by our factory
technicians. You can contact our Customer Resource Center or visit our
website to verify the flat rate repair fee for your product (visit the Product
Support section):

http://www.humminbird.com

We reserve the right to deem any product unserviceable when replacement
parts are no longer available or impossible to obtain. This Service Policy is
valid in the United States only. This applies only to Humminbird® products
returned to our factory in Eufaula, Alabama. This Service Policy is subject to
change without notice.

Returning Your Unit for Service

Before sending your unit in for repair, please contact the factory, either by
phone or by email, to obtain a Repair Authorization Number for your unit.
Please have your product model name and serial number available before
calling the factory. If you contact the factory by e-mail, please include your
product model name and serial number in the e-mail, and use Request for
Repair Authorization Number for your e-mail subject header. You should
include your Repair Authorization Number in all subsequent communications
about your unit.

For IN-WARRANTY service, complete the following steps:

• Obtain a Repair Authorization Number from the Humminbird® Customer

Resource Center.

• Tag product with your name, street address, phone number and your

assigned Repair Authorization Number.

• Include a brief written description of the problem.

• Include a copy of your receipt (to show proof and date of purchase).

• Return product freight prepaid to Humminbird®, using an insured carrier

with delivery confirmation.

For OUT-OF-WARRANTY service, complete the following steps: