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Quick -star t guide, Troubleshooting – Harman-Kardon GPS-310 User Manual

Page 11

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Quick

-Star

t Guide

11

GPS-310

EN

G

LI

SH

Troubleshooting

For customer and technical support, call

516.255.4545

(USA only).

Problem/Symptom

Possible Solution

Unit does not turn on at all

Charge battery, check UNLOCK switch

Unit does not have a good GPS signal

Make sure unit has a clear and
unobstructed view of the sky

Unit does not have songs/movies

Requires loading to SD card

Computer sees unit as “MTP Device”

Change preference in “Settings” menu

Screen is too bright or too dim

Adjust in “Settings” menu or press
rotary wheel on the right side

Volume is too low for navigation
prompts

Adjust volume using rotary wheel
on the right side or adjust volume of
navigation prompts in Volume Mixer
(Settings Menu)

Output level is low or distorted when
listening to headphones or when
using the line output

Increase media player volume in
Volume Mixer (Settings Menu)

Suction cup mount is loose

Reposition with moderate force

Screen is loose on mount

Make sure it is securely “clicked” into
place on both the bottom and back

Unit is unresponsive, won’t power off

Using a paper clip, press the reset
button on the right side of the
bottom panel

Download the complete GPS-310 User’s Manual at

www.guideandplay.com.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.