Hitachi DVP305U - Manual (Page 37)

Reference
Troubleshooting Guide
Before requesting service (troubleshooting)
Problem Action Page
No operations can be
performed with
remote. - Check the batteries in the remote. May need replacing.
- Operate the remote control at a distance of no more than 20 feet.
- Remove batteries and hold down one or more buttons for several minutes to drain the
microprocessor inside the remote to reset it. Reinstall batteries and try remote again. P4
Disc does not play. - Ensure that the disc is installed with the label side facing up.
- Check the region number of the DVD.
- This player cannot play CD-ROMs, DVD-ROMs, CD-R, etc.
Insert a DVD, a VIDEO-CD or a CD.
P7
5.1 channel sound is
not being
reproduced. - 5.1 channel sound is reproduced only when the following conditions are met. :
1)The DVD player is connected with the proper amplifier
2)The disc is recorded with 5.1 channel sound.
- Check whether the disc being played has the "Dolby 5.1 ch" mark on the outside.
- Check if your audio system is connected and working properly. P13-
14
The Ø icon appears
on screen. - The features or action cannot be completed at this time because:
1. The DVD's software restricts it.
2. The DVD's software doesn't support the feature (e.g.,angles).
3. The feature is not available at the moment. P17-
22
P25-
29
Disc Menu doesn't
appear. - Check if the disc has a Menu. P24-
25
Playback mode
differs from the
Setup Menu
selection. - Some of the functions selected in the Setup Menu may not work properly if the disc is not
encoded with the corresponding function. P29-
35
The screen ratio
cannot be changed. - The Screen Ratio is fixed on your DVDs. P34-
35
No audio. - Make sure you have selected the correct Digital Output in the Audio Options Menu P33
Forgot parental level - Press power on from a cold start with no disc in the unit. Press the STOP and PLAY buttons
simultaneously on the front panel for three seconds. The Select Menu Language display will
appear. Select the desired language button. Press the SETUP button on the remote control to
select the Parental Mode. The Parental Mode is now unlocked as indicated on the display. Press
the DOWN button to select Parental. Press ENTER and the Password Check display will appear.
Enter the default password of 7777. You can now set your rating level and change your
password to a new number.
P32
If you experience
other problems. - Go to the contents and find the section of the instruction book that contains the explanations
regarding the current problems. problem, and follow the procedure once again. If the problem
still cannot be solved, please contact your nearest authorized service center.