Trouble-shooting and maintenance – Healthrider HRTL1299 User Manual

Page 25

PROBLEM

SOLUTION

a. Make sure that the power cord is plugged into a surge protector, and that the

surge protector is plugged into a properly grounded outlet. (See page 7.) Use only
a UL-listed surge protector, rated at 15 amps, with a 14-gauge cord of five feet or
less in length.

b. Make sure that the key is fully inserted into the console.

c. Check the circuit breaker located on the frame near the

power cord. If the switch protrudes as shown, the circuit
breaker has tripped. To reset the circuit breaker, wait for
five minutes and then press the switch back in.

d. Check the on/off switch located on the frame near the power cord. The switch

must be in the on position.

a. Check the circuit breaker located on the treadmill frame near the power cord (see

1. c. above). If the circuit breaker has tripped, wait for five minutes and then press
the switch back in.

b. Make sure that the power cord is plugged in.

c. Remove the key from the console and then reinsert it.

d. Make sure that the on/off switch is in the on position (see 1. d. above).

a. Make sure that only an appropriate surge protector is used (see 1. a. above).

b. If the walking belt is overtightened, treadmill performance may decrease and the

walking belt may be permanently damaged. Remove the key and

UNPLUG THE

POWER CORD. Using the included allen
wrench, turn both rear roller adjustment
bolts counterclockwise 1/4 of a turn.
When the walking belt is properly tight-
ened, you should be able to lift

the edges

of the walking belt 3 to 4 inches off the
walking platform. Be careful to keep the
walking belt centered. Plug in the power
cord, insert the key and run the treadmill
for a few minutes. Repeat until the walk-
ing belt is properly tightened.

1. The power does not

turn on

2. The power turns off

during use

3. The walking belt

slows when walked
on

TROUBLE-SHOOTING AND MAINTENANCE

Most treadmill problems can be solved by following the instructions below. If further assistance is
needed, please call our Customer Service Department toll-free at 1-800-999-3756, Monday through Friday,
6 a.m. until 6 p.m. Mountain Time (excluding holidays).

Reset

Position

Tripped

Reset

Tripped

Rear Roller Adjustment Bolts

3–4”