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Quick -star t guide, Troubleshooting – Harman-Kardon GPS-810 User Manual

Page 15

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Quick

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t Guide

15

GPS-810

EN

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SH

Problem/Symptom

Possible Solution

Unit does not turn on at all

Charge battery, check UNLOCK switch

Unit does not have a good GPS signal

Make sure unit has a clear and
unobstructed view of the sky

Unit does not have songs/movies

Requires loading to SD card

Computer sees unit as “MTP Device”

Change preference in “Settings” menu

Screen is too bright or too dim

Adjust in “Settings” menu or press
rotary wheel on the right side

Volume is too low for navigation
prompts

Adjust volume using rotary wheel
on the right side or adjust volume of
navigation prompts in Volume Mixer
(Settings Menu)

Output level is low or distorted when
listening to headphones or when
using the line output

Increase media player volume in
Volume Mixer (Settings Menu)

Suction cup mount is loose

Reposition with moderate force

Screen is loose on mount

Make sure it is securely “clicked” into
place on both the bottom and back

Unit is unresponsive, won’t power off

Using a paper clip, press the reset
button on the right side of the
bottom panel

Unit does not show traffic
information

Check antenna connection. Activate
service.

Unit does not find the Bluetooth®
phone or device

Ensure the device is enabled for
“discovery” or “pairing”.

Remote control knob is unresponsive

Try pressing the top, center and right
buttons simultaneously for 2 seconds,
then turn the outer ring until the
highlight bar moves. If the control
knob is still unresponsive, try a fresh
CR2032 type battery.

Troubleshooting